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I received great customer from Raymart. Very patient and extremely helpful. Thank you.
Hello Touch Me Textures,
Thanks so much for the kind words! Raymart will be thrilled to hear your feedback. We're always here to help! ❤️
Trendsi is super easy to connect to the shopify account and it's easy to get help and support from their team. Shout out to Charles for being a great support!!
Hi Inspired Fashion 40,
Thanks for the awesome review! We're thrilled to hear how easy it was to connect Trendsi to your Shopify account. Big shout out to Charles for his fantastic support! 🎉
There is a wide selection of merchandise to choose from and no cost to test a product online! So appreciate this option.
Hello Style Rx,
Thank you so much! We're thrilled you enjoyed our selection and the free trial option. Your satisfaction is our top priority! 🌟
I recently had the pleasure of interacting with Dave, an advisor from Trendsi, and his customer service was exceptional. As a first-time customer, I had numerous questions regarding my order, and Dave addressed each one with remarkable professionalism and thoroughness.
Review of Dave's Customer Service
Responsiveness:
Dave was incredibly prompt in his responses. From the moment I reached out with my inquiries, he responded quickly, ensuring that there was minimal waiting time. This promptness made me feel valued as a customer.
Knowledge and Clarity:
Dave demonstrated a deep understanding of the products and the ordering process. His answers were clear and concise, leaving no room for confusion. He patiently explained each step and provided detailed information on the items I was interested in, which significantly enhanced my confidence in making the purchase.
Friendliness and Professionalism:
Throughout our interaction, Dave maintained a friendly yet professional demeanor. His polite and courteous approach made the experience pleasant and stress-free. It was evident that he genuinely cared about my concerns and was dedicated to providing the best possible service.
Problem-Solving Skills:
There were a few issues I needed clarification on, such as shipping details and return policies. Dave addressed these efficiently, offering practical solutions and alternative options when necessary. His ability to resolve potential issues before they escalated was impressive.
Follow-Up:
Dave didn't just stop at answering my questions. He followed up to ensure that all my concerns were addressed and that I was satisfied with the information provided. This follow-up was a testament to his commitment to excellent customer service.
Conclusion
Overall, my experience with Dave at Trendsi was outstanding. His responsiveness, knowledge, friendliness, and problem-solving skills made my first order process smooth and enjoyable. I highly recommend Dave and the Trendsi customer service team for their exemplary support.
Hello Hoxanna,
Thank you so much for taking the time to share your detailed and positive experience with Dave! We are thrilled to hear that he provided exceptional customer service and made your first order process smooth and enjoyable.
Your kind words about Dave's responsiveness, knowledge, friendliness, and problem-solving skills are greatly appreciated. We strive to offer the best support possible, and it’s wonderful to know that Dave exceeded your expectations.
If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We look forward to continuing to support you and ensure your experience with Trendsi remains outstanding.
Hi, I am new to trendsi, I just recently launched items to my shopify store. I had a question about an order that had not been fulfilled. I emailed customer support and received a response from Raymart. He was very descriptive in his explanation of the processes and even sent me examples of where to find different filters. Great customer service Raymart.
Hi serendipityandsass,
Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Raymart is fantastic, and we're glad he could help you out quickly! 😊
Love this app!!! Easy to use and tons of products!
Hi The REDFOX Lifestyle,
That's awesome to hear! I'm so glad you're loving the app! The wide selection really makes it fun to explore. If you ever have any questions or need recommendations, feel free to reach out!
Harold was great! He was able to answer all my questions, and I appreciate his honesty. Thank you Harold!
Hi KalinaKelly,
Thank you so much for your kind words! We’re thrilled to hear that Harold was able to assist you and answer all your questions. We truly value honesty and transparency in our service.
I’ll make sure to pass along your appreciation to Harold. If you have any more questions or need further assistance, feel free to reach out!
Thank you very much ' RAYMART' , he solved my problem within couple minutes. he has good knowledge. I was frustrated with this problem, but he solved. once again thank you 'TRENDSI TEAM' and 'RAYMART'.
Hi Megaroyal,
Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that Raymart was able to solve your problem so quickly and effectively. His knowledge and dedication truly shine through. We're sorry for any frustration you experienced, but we're glad Raymart could turn things around for you. Thank you once again from the entire Trendsi team and Raymart! We're here for you whenever you need us. 🙌✨
Thank you for responding promptly to my inquiry. Dave is very helpful.
Hi The Pristine Style,
You’re very welcome! 🌟 We’re glad to hear that we could respond promptly to your inquiry and that Dave was able to assist you effectively.
Thank you for taking the time to share your feedback. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Harold Helped me out a ton on my advertisement question; No complaints about Trendsi from me!
Hi Golden Threads Apparel,
Glad to hear Harold was able to help! Thanks for the positive feedback—we’re happy you’re enjoying Trendsi! ❤️