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Great customer support. The customer rep was very helpful and answered all my questions. Her name is Gretle.
Hi, Katahum Store
Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊
I have lots of questions about trends and how they work then " Gretle " helped me to understand. Thanks, Trends & Gretel. I am very happy that Gretle helped me.
Hello Navera Wears
Thank you for your feedback regarding your experience with our service, and specifically with our agent, Gretle. We are thrilled to hear that she was able to assist you in understanding trends and how they work.
At Trends, our goal is to provide exceptional support and ensure that our customers have a positive and informative experience. Your satisfaction is our priority, and we are glad that Gretle's assistance left you feeling happy and well-informed.
Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help.
Excellent customer service. Allan was extremely helpful. Hope they can add watches to their inventory in the near future.
Hi, Berlucci
We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.
Mary is amazing. She was very fast and knowledgeable. My question got answer the same day within a minute. I am super happy with Trendsi. Thank you.
Hi, Cordially, Fallon
Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛
Great app, easy to use and install. Mia was super amazing, knowledgeable, and answered all my questions.
Hello Châteaux Noir,
We take pride in providing the best user experience and the highest of standards when it comes to customer service and we are so glad that Jaylene was able to do just that. If you need further help, please reach out any time! Thank you for your review, we appreciate you! 💛
I recently contacted Trendsi for customer support and had a great experience. I first spoke to Chette on July 12, 2023, to resolve an issue with shipping rates fixing and product import. Chette was very helpful and professional in trying to troubleshoot the issue. We were able to identify the problem and fix it quickly.
The other day, I spoke to Raymart to resolve an issue with the media download of the products and video sync. Raymart was also very helpful and professional. He was able to help me download the media files and sync them with my videos.
I am very grateful for the help of both Chette and Raymart. They were both very patient and understanding, and they were able to resolve my issues quickly. I would highly recommend them to anyone who needs customer support from Trendsi.
Hi Handpicked,
Thank you for your detailed review! Exceptional customer service is very important to us and we are glad Chette and Raymart were able to provide that to you. Please feel free to reach out if you have any questions, we are always here to help! ❤️
Great customer service. Lee was the customer service representative and was extremely helpful and courteous. Desponded very quick to all my questions.
Hi Mimozza Essence,
We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
So far this has been great. I had a few important questions about shipping and Lee helped a lot. Will follow up ! Follow up on 12/7/21 : Lee once again helped me with a current order- excellent service and all my questions were answered. This app is wonderful.
Hello Shop It Retro,
We're glad that Lee helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
I contacted support and talked with Gretle about Tiktok Shop. She was very efficient and helpful and helped me out in solving my hurdle. Greatly recommended Trendsi!
Hello Urban Frenzy,
Thank you for sharing your positive experience with Gretle and Trendsi! We're delighted to hear that you found our support team efficient and helpful. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation!
Reached out to Trendsi support and Angelo responded to my questions promptly and provided excellent support.