Avis (3 636)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 juin 2024

I would like a better organize of added products to find easier which is out of order or updated info. Great app !

Ladies Knight
Grèce
Plus d'un an d’utilisation de l’application
ShopSocial, Inc. a répondu 14 juin 2024

Hello Ladies Knight,

Thanks for the feedback! We're glad you like the app. We'll work on improving the organization of products to make it easier to find updates and out-of-order items. Stay tuned for updates!

2 juillet 2024

Dave was quick and a lot of help! Thanks!

All That Glitters
États-Unis
Plus de 2 ans d’utilisation de l’application
ShopSocial, Inc. a répondu 5 juillet 2024

Hello All That Glitters,

Thanks, Dave! Glad you found the help quick and useful! If you have questions, our amazing customer support team is ready to assist 24/7! 😎

8 novembre 2024

Chette is the best! She provided me with quick and helpful guidance and fixed my issue within minutes!

Curry Apparel
États-Unis
36 minutes d’utilisation de l’application
ShopSocial, Inc. a répondu 12 novembre 2024

Hi Curry Apparel,

Thank you so much for your kind words! 😊 We're thrilled to hear that Chette was able to resolve your issue quickly and provide such helpful guidance. We’re proud to have her on our team!

If you need anything else, don’t hesitate to reach out. We’re always here to help and make your experience as smooth as possible.

Thanks again for sharing your feedback!

26 juin 2024

I'm new to trendsi and shopify platforms so trying to figure out the quirks.. I have not sampled any of the clothing yet or tested the ship time.. I did test the order from my site and cancellation.. I needed assistance with releasing the funds from Shopify which Harold was very helpful with! Thanks so much!

Resort Ready
États-Unis
3 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 28 juin 2024

Hello Resort Ready,

Welcome to the Trendsi and Shopify community! It's great to hear you're diving in and testing things out. We're thrilled that Harold could assist you with the funds issue. If you have any more questions or need further help, don't hesitate to reach out. Happy selling! 🚀

4 septembre 2024

This app is very easy and user friendly!

Eagle Wing’s Boutique
États-Unis
2 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 11 septembre 2024

Hi Eagle Wing’s Boutique,

Thank you for your feedback! We’re delighted to hear that you find our app easy to use and user-friendly. If you have any suggestions or need assistance with anything, feel free to reach out. We’re here to help and continuously strive to improve your experience. Thanks for your support!

9 août 2024

Thanks Joel for great help

Visibuyer
Australie
5 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 11 août 2024

Hi Visibuyer,

Thank you for your kind words! We're glad Joel could assist you. If you need anything else, we're always here to help! 😊

Modifié le 18 juillet 2024

I am starting DS first time and Its very Easy to add product to your store. They support is also very good. I have talked with Lorie and got all my doubts cleared.

Seasonal Vibes
États-Unis
14 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juillet 2024

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

13 juillet 2024

Harold is great in helping me with everything that I need help with.
So a big fat 5 star s given :)

Fantastico Fashion
Pays-Bas
16 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 15 juillet 2024

Hello Fantastico Fashion,

Thanks so much! We're thrilled to hear you're happy with the help you recieved. Five stars made our day! 🌟💖

9 novembre 2024

Anya was incredibly helpful and patient with my questions.
She answered every doubt I had and it was really helpful.

If you are thinking about using Trendsi, I highly reccomend you do!

Ovrina
États-Unis
30 minutes d’utilisation de l’application
ShopSocial, Inc. a répondu 12 novembre 2024

Hi Ovrina,

Thank you so much for your kind words! 😊 We’re so glad to hear that Anya was able to assist you and provide such helpful and patient support. She’s truly an asset to our team!

If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

Thanks again for sharing your experience. We look forward to continuing to support you!

Modifié le 28 août 2024

Product selection, order support and dropshipping are solid.

Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it".

With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you out of doing anything for inventory in Shopify.

In general, they don't have any tech support for their app. The support team gives it their best shot but they're reading off a script.

I can't keep selling items that aren't in stock, so I'm moving on.

Maison de Modes
États-Unis
9 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 28 juin 2024

Hello Maison de Modes,

Thanks for your feedback! We're glad you like our product selection and dropshipping. We're sorry for the inventory sync issues you're facing. We understand how crucial this is and are working hard to fix it. Your support details are helpful, and we're prioritizing this with our technical team. We'll keep you updated and ensure a smoother experience moving forward. Thanks for your patience!