Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 juillet 2023

5 STARS FOR LEE for helping me!
The app is fairly easy to use, except I did not realize I had to be on automatic fulfillment (which I thought I was). But the rest of the set-up went smoothly.

THANKS LEE FOR YOUR KIND HELP!!!

dedouceur
États-Unis
Environ un an d’utilisation de l’application
ShopSocial, Inc. a répondu 4 juillet 2023

Hello dedouceur,

Thank you for your positive feedback! Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. I'm glad to hear that you found the app easy to use and that the setup process went smoothly for you. If you have any more questions or need further assistance, feel free to ask! ❤️

8 septembre 2023

So far the only issue I've had is with shipping times! Takes a while for them to move from processing to shipped so please be aware you're going to have a 3-4 day processing time in addition to your shipping time. Especially for overseas items.

Estevia Enchantique
États-Unis
3 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 9 septembre 2023

Hello Estevia Enchantique,

Thank you for sharing your feedback with us! We appreciate your patience and understanding regarding our processing and shipping times. We're continuously working to improve our efficiency and appreciate your support. If you have any further concerns, please don't hesitate to reach out. Thank you for choosing us! ❤️

10 novembre 2023

Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.

Belle Clothing
États-Unis
18 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 14 novembre 2023

Hi Belle Clothing,

Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️

29 septembre 2023

I love this app from the moment that I found it they have everything that I was looking for. They reach out to you very quickly. The process was fast. They respond quickly to questions and concerns. Czar answered my question so quickly I was on my way.

The Glamour Belle
États-Unis
Environ un mois d’utilisation de l’application
ShopSocial, Inc. a répondu 2 octobre 2023

Hello The Glamour Belle

Thank you for your enthusiastic feedback! We're thrilled to hear that you love our app and that it met all your expectations.

Providing fast and efficient service is a top priority for us, and we're delighted that Czar was able to answer your question quickly, helping you on your way. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you every step of the way!

30 septembre 2023

Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues

The Gifting Gallery
États-Unis
4 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 2 octobre 2023

Hello The Gifting Gallery

Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features.

We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

10 juillet 2023

Only 4 starts because I haven't had a chance to use the app yet, but had some questions and Czar from customer service was super helpful!

Fidgets
États-Unis
6 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 12 juillet 2023

Hello Fidgets

Thank you for your 4-star review! We appreciate your feedback and are glad to hear that Czar from our customer service team was super helpful in addressing your questions. We hope that once you start using our app, it will exceed your expectations. If you have any further inquiries or need assistance in the future, please feel free to reach out.

16 novembre 2023

Great items and Allan from support was very helpful.

Gevon Luxé by The Luxstop
États-Unis
Environ un mois d’utilisation de l’application
ShopSocial, Inc. a répondu 21 novembre 2023

Hi Gevon Luxé by The Luxstop,

Fantastic to hear you enjoyed our items! 🌟 We're thrilled Allan could assist you and make your experience even better. If you ever need more help or have questions, feel free to reach out. Thanks for the positive feedback! 🚀✨

21 septembre 2023

Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.

Chinnystores
États-Unis
2 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 22 septembre 2023

Hello Chinnystores,

Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!

15 juin 2023

I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!

Anything But Ordinary Boutique
États-Unis
15 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 5 juillet 2023

Hello Anything But Ordinary Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible.

You may also try the products that are shipped from the USA as they have shorter shipping timeframe.

Please feel free to contact us for anything you need, we are always happy to help.

26 juin 2023

I have only used Trendsi for a short period of time and love it so far! I had some questions and decided to use the in-app chat support and Allan responded FAST. Expect polite and helpful customer service.
The media quality is another great perk. I have had issues with other apps in the past getting clear, quality media to import. Pictures and videos are awesome and cover all the angles a customer would want to see.

Overall love it so far and can't wait to see how it performs with more sales volume!

Levoix
États-Unis
3 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 27 juin 2023

Hi, Levoix

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!