Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
20 janvier 2022

Price doesn't import in anything but USD - be aware... which led me to the next problem. There's no way to push pricing rules throughout your store to already added products. That means if you want to change hundreds of products you'll need to do them manually. 1 star for ease of importing products, but the fundamentals of dropshipping are to automate products imports and pricing and concentrate on adding more + advertising them, not to spend hours with currency conversion rates and editing prices one at a time.

Tokyo Takeaway
Australie
15 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 20 janvier 2022

Hi Tokyo Takeaway,

This is Sherwin, co-founder of Trendsi. We really appreciate your feedback and this is what helps us grow. We are sorry for the inconvenience that you have experienced. At the moment Trendsi primarily serves sellers who are selling in the US but there are workarounds for international sellers as well.

We will follow up with you via email and don't hesitate to reach out if you have any additional questions.

Thanks again for your time and patience.

15 mars 2023

This app is fantastic! What was even more fantastic was when Trendsi Support Agent, Czar, helped me finally connect my shopify store after I was having problems with it for hours. Such a blessing to have someone so helpful and patient helping me along my side. 10/10 recommend!

Nexus Fitness
États-Unis
Environ 11 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 5 avril 2023

Hi, Nexus Fitness

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

2 juin 2022

I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.

boutiqueonthecreek
États-Unis
11 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 15 juin 2022

Hi, boutiqueonthecreek

We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛

21 mars 2023

Fast customer service. Thank you Angelo. Love this app better than the other app I used to use before.

Red Petals Candles
États-Unis
Environ 9 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 25 mars 2023

Hi, Red Petals Candles

Thank you so much for your review. We love you back and we are so glad that our team was able to provide you with the best service that you deserved. Please reach out again if you have any questions. We are available 24/7!

Modifié le 10 mars 2023

I received help from the representative Angelo. He went above and beyond to help with the issue I was having with syncing the App to my account. He was very friendly and quick in responding to my needs. I look forward to doing business with this company.
Angelo has exceptional customer service skills and was a pleasure to interact with!

Thank you Angelo! <3

Style Approach
États-Unis
Environ 9 heures d’utilisation de l’application
1 juillet 2021

I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things that I have observed so far, and hopefully, in the future, they can be implemented.

TrendsGlow
États-Unis
10 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 3 juillet 2021

Hi TrendsGlow,

Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:

1. We are actually in the process of sourcing for accessories, so stay tuned for that! Feel free to check back in on this in a few weeks.

2. We understand that integrating different return policies can be tricky. While we cannot offer a longer return period for now, there is a way we can help if you still want to offer your customers 30-day returns: you can return the item to us, and we will store it and ship it out for your next sale.

Thank you again for taking the time to give us feedback, and please don't hesitate to reach out if you have more questions of comments!

24 juin 2021

Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.

Kawaii Soul
Émirats arabes unis
9 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 27 juin 2021

Hi Kawaii Soul,

Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon. Stay tuned for this!

5 avril 2023

I had a question about Trensi and Raymart was quick to answer and give me the information I needed.

LakeAveCollection
États-Unis
9 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 5 avril 2023

Hi, LakeAveCollection

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

8 novembre 2022

Today I have some issues that gave me a headache and miss LORIE has performed his job very well and resolved my all issues thanks for his best coordination.

The ZADAS'
Pakistan
Environ 8 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 29 novembre 2022

Hi, The ZADAS'

Thank you for the sweet words, we value your feedback a lot and we will make sure to pass along the compliments to Lorie. Feel free to reach out again should you have any questions.

6 septembre 2022

Trendsi is amazing! The trendy-est merchandise, size ranges that are real-life, and the best customer service! I was lucky enough to have some help from Vince -- and he was super attentive and very kind! I love that Trendsi is part of the drop-shipping e-comm system - -they are the BEST!!!!!

Thistle & Thread Co.
États-Unis
Environ 8 heures d’utilisation de l’application
ShopSocial, Inc. a répondu 24 septembre 2022

Hi, Thistle & Thread Co.

We are glad Vince was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.