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I had the pleasure of speaking with Chette this morning via 24/7 chat support. I had so many questions and she was able to answer them all! It makes the process go a lot smoother with amazing customer service like this. Please give Chette a raise.
I also spoke with Anya Esteva this evening to finalize some logistics. I am truly amazed at the knowledge Trendsi customer support personnel have. Anya came back with answers to my questions faster than I could type the next one. She was truly outstanding! I told her that I had looked into other drop shipping companies as well but I have decided to go with Trendsi. Customer service is EVERYTHING and Anya proved that tonight.
Hi Boutique Rhae lala,
Wow, thank you so much for your kind words and for taking the time to share your experience with us! 😊 We're absolutely thrilled to hear that both Chette and Anya were able to provide such excellent service and support.
At Trendsi, we take great pride in our customer support team, and it’s wonderful to hear that both of them made your experience smoother and more enjoyable. We will definitely pass along your praise to Chette and Anya—your feedback means a lot to us!
We’re so glad you’ve decided to go with Trendsi, and we’re here to ensure that your journey with us continues to be as seamless as possible. If you ever need anything, don’t hesitate to reach out—we’re always happy to help!
Thanks again for your trust and your fantastic review. We look forward to working with you and supporting you as you grow your business.
"Harold from Trendsi was incredibly helpful! He answered all my questions with clarity and ensured I had a full understanding of everything I needed. His support was top-notch and much appreciated. Thank you, Harold, for making the process so smooth!"
Excellent app, fast shipping, Very well packaged items, great prices, awesome customer service. What's not to love?
Trendsi is an amazing app!
Hi Montret
Wow, thank you for the fantastic review! 🎉 We’re thrilled to hear that you’re loving our app, fast shipping, and well-packaged items. Your kind words about our prices and customer service mean the world to us!
We’re dedicated to providing the best experience possible, and it’s great to know we’re hitting the mark. If there’s anything else we can do for you, don’t hesitate to reach out. We can’t wait to serve you again soon! 😊
Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.
Hi Just Be 72,
Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!
Trendsi customer chat support is always helpful and fast in responding! My most recent representative, Dave, solved my problem right away and answered all the questioned I had!
Hi Thistle and Thread Boutique,
Thank you so much for your kind words! We’re delighted to hear that our support team, especially Dave, was able to assist you quickly and effectively. Providing fast and helpful service is our top priority, and it’s wonderful to know we met your expectations.
If you have any more questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com
Hi JustBelieve.Boutique
Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!
WOW just wow we have just started our Store and trying to use tik tok shop has been crazy hard. All of the staff has been awesome and go above and beyond to help you out, Great company to partner with! from Chette on the live agent chat. Real person not a robot! OR the set up and hour that Bernadette took out of her day to make sure we had everything right and us getting our first time demo discount. Top notch!
HI The GWA Boutique,
Wow, thank you so much for your amazing feedback! We're absolutely thrilled to hear that you’ve had such a positive experience working with us. It's great to know that Chette and Bernadette were able to assist you and go above and beyond to ensure everything went smoothly — they’ll be so happy to hear your kind words!
We understand how challenging it can be to navigate a new platform like TikTok Shop, so we're always here to support you every step of the way. It’s fantastic that you’ve already had such a great start, and we’re excited to continue partnering with you as your store grows.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!
Hi Dear Autumn,
Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!
I had an issue with a customer order and HAROLD was very helpful. He let me vent and answered all of my questions. I truly appreciate his level of customer service. Keep up the GREAT SERVICE!
Hi Carolina Side Street Market,
Thank you for sharing your experience! We’re glad to hear that Harold was there to support you and address your concerns. Your appreciation means a lot to us, and we’re committed to maintaining that high level of service. If you need anything else, just reach out!
"I’m a new vendor, and starting something new isn’t always easy. I had several questions, but Lorie has been incredibly helpful. She answered all of my questions, making everything much easier for me. I really appreciate her support."
Hi FamilyThingies,
Thank you for sharing your experience! We’re so glad to hear that Lorie has been able to support you as you start your journey with us. Starting something new can be challenging, and it’s great to know that her assistance made the process easier for you.
If you have any more questions or need further help, feel free to reach out anytime. We’re here to support you!