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Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!
Hello HUE,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️
Trendsi has great reps working for them. Russete Garcia helped me a ton with all of my questions. There was some things I needed clarification on and she kindly helped me understand everything and patiently worked with me. I was very satisfied with the service and would recommend Trendsi :)
Hello Be Your Own Compass,
Thanks a bunch for your awesome feedback! We're thrilled to hear that Russete Garcia provided top-notch assistance and made sure all your questions were answered. Your satisfaction means the world to us, and we truly appreciate your recommendation. Here's to more positive experiences with Trendsi! 🚀😊
Great app, reliable, easy to install and manage. Used it for a quite some time and no issues whatsoever. I had chats with Chette and Angelo lately, also a couple other members of the team in the past and I always get fast, accurate and friendly CS.
Hello BOHIQ - Women's Clothing - Plus Size Fashion,
Thank you for your positive review! We're delighted to hear that you find our app great, reliable, and easy to manage. Our team, including Chette, Angelo, and others, truly appreciates your kind words and is always here to provide fast, accurate, and friendly customer support. If you ever have more questions or need assistance, feel free to reach out anytime. ❤️
five star to Joel his been helping me a lot with every question or concern the i have .
Hi Peach Moon,
Thrilled to hear you've had such a positive experience with Joel! 🌟 We're here to help with any questions or concerns you may have. Thanks for the stellar review!
Trendsi is my favorite dropshipper. So professional and response quickly to inquiries. I just finished communication with Czar and she was super knowledgeable and friendly. There is no subscription plan AND the products are wonderful. I definitely recommend.
Hi Trendi Center,
Thanks a ton for the awesome review! We're thrilled to hear you love Trendsi as your go-to dropshipper. 😎 Our team, especially Czar, is all about top-notch professionalism and speedy responses. So glad you found them knowledgeable and friendly! And yes, no subscription plans and fabulous products are definitely a win-win. Your recommendation means the world to us—happy dropshipping! 🚀💙
I'm so happy that I discovered Trendsi it's been a blessing to my business growth. The customer service is stellar. Raymart was very helpful in getting me acclimated with the process, I would recommend Trendsi to any business owners. Thanks
Hello Heiress Gems,
That's fantastic to hear! We're thrilled to have been a part of your business growth journey. Our team, especially Raymart, is dedicated to providing top-notch service. Thank you for recommending Trendsi, and we look forward to continuing to support your success! 🚀
Great products, great service. Maria in support is amazing and always gets back to me quickly and can resolve any issues
Hello Hazel Chic Boutique,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our products and our support team, especially Maria. We truly value your feedback and look forward to serving you again in the future!
I am very unhappy with the experience I've had with Trendsi. Although Trendsi provides 24hr representatives, they are not at all helpful or familiar with their own catalog. Terms and conditions change often, and as a small business owner, this is difficult to keep up with. I received several orders from TikTok through my connected store and each order was automatically cancelled. The products come from China (it would be cheaper to find the same products on Aliexpress or Alibaba), so the shipping times are 2 to 3 weeks minimum. I requested to speak with a supervisor. The supervisor's only communication was to copy and paste their new terms. When I emailed her back to ask if there were any US products in their inventory available similar to what was order so that I did not miss the entire sale, I did not receive a response or any effort to rectify the problem. This is not a good dropshipping company and the advertisements are misleading. Small businesses beware.
Hello Body Shrink,
We sincerely apologize for the challenges you have encountered with Trendsi. Your feedback is invaluable to us, and we are dedicated to promptly addressing these issues. We recognize the impact on your business and are actively working to enhance our services.
Regarding the automatic cancellation of TikTok orders, we want to clarify that this decision was influenced by TikTok's strict shipping policy. We implemented the auto-cancellation for orders originating from our overseas warehouse due to the 5-10 business days shipping time, which did not align with TikTok's shipping policy. However, to provide a more efficient solution for your TikTok orders, we recommend exploring our "TikTok verified" category. This category complies with TikTok's shipping policy, offering faster shipping times. We highly encourage you to consider adding these verified items to your TikTok shop instead.
We appreciate your diligence in bringing these concerns to our attention. Moving forward, we are committed to improving communication, clarifying terms, and delivering better support. If you have specific issues you would like us to address or if you have further questions, please feel free to reach out. Thank you for your understanding and patience as we work towards resolving these matters. ❤️
Anya with customer service was awesome and helped me find the information i needed right away!
Hello Boho Butterfly LLC,
That's wonderful to hear! We're delighted to know that Anya provided you with such excellent service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! ✨
My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life.
Timely responses, problem solving ideas and so many more.
You have a doubt?
Try Trendsi and be glad.
Hello LEX & Miss V.,
Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪