Avis (3 519)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
27 décembre 2023

Trendsi is impressive for my boutique business!!!! Whenever I have an issue, the customer service is top-notch- Anya is great and very helpful! The chat feature is available 24/7, which is great for small business owners! I would recommend Trendsi to both new and experienced boutique owners!!!

Sparkle & Peony Boutique
États-Unis
2 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 31 décembre 2023

Hello Sparkle & Peony Boutique,

Thrilled to hear you're loving Trendsi for your boutique business! 🌟 Anya and our customer service team are here to rock your experience, and the 24/7 chat feature is a game-changer, right? Thanks a bunch for recommending Trendsi - here's to continued success for your boutique! 🛍️💖

11 décembre 2023

Joseph have been a really good help, he answered all my questions and waited for me to resolve any issues that i needed help with.

Maryse Fashion
États-Unis
7 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 13 décembre 2023

Hi Maryse Fashion,

Fantastic to hear, and kudos to Joseph! 🌟 We're thrilled he provided such excellent assistance, patiently addressing all your questions and helping resolve any issues. If you ever need more support, don't hesitate to reach out. 💙

18 octobre 2023

I requested assistance through chat and Czar was my rep. She was super quick to respond to my questions and helped me so much! She even sent links to get me where I needed to be. Love the communication with Trendsi...there's always someone ready to help. :)

Whimsi Boutique
États-Unis
18 jours d’utilisation de l’application
ShopSocial, Inc. a répondu 20 octobre 2023

Hello Whimsi Boutique,

That's fantastic to hear! We're thrilled that Czar provided such swift and helpful assistance. We pride ourselves on excellent communication and support. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊🌟

3 février 2024

Had a great experience with customer service. CHette did a phenomenal job answering my concerns. I greatly appreciated her service and expertise.

Thank you

KablooeyINK
États-Unis
7 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 7 février 2024

Hello KablooeyINK,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with excellent service and expertise. We'll be sure to pass along your appreciation. Looking forward to serving you again soon!

21 février 2024

Raymart was amazing! thanks for all your help.

Old Money Collection
États-Unis
9 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 23 février 2024

Hi Old Money Collection,

Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂

10 novembre 2023

I recently had the pleasure of interacting with "Allan" from customer service, and the experience was a stark contrast to my encounters with other companies. Unlike my usual experience of interacting with customer service from other companies, where interactions felt robotic and scripted. Allan's approach was refreshingly different. His willingness to proactively seek additional information for a resolution and to engage in a thoughtful investigation made me feel valued as a customer. In addition to Allan's friendly and responsive nature, the customer service provided is a testament of the Trendsi's commitment to its customers.

Stylu
Australie
Environ 2 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 14 novembre 2023

Hello Stylu,

Thank you so much for your awesome feedback! 🌟 We're thrilled to hear that Allan made your experience with Trendsi stand out. We believe in going the extra mile for our customers, and it's fantastic to know that Allan's proactive and friendly approach made you feel valued. Your satisfaction is our top priority, and we're here for you whenever you need assistance. Cheers to great customer service experiences! 🚀

4 janvier 2024

Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.

ARmerchFIT
États-Unis
7 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 6 janvier 2024

Hello ARmerchFIT,

Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!

24 novembre 2023

Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.

3 Gen Handbags and More
États-Unis
3 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 28 novembre 2023

Hello 3 Gen Handbags and More,

Thrilled to hear about your positive experience! 🌟 Chette is indeed a rock star. We're all about making sure your customers are happy and well-informed. Thanks for choosing us for your boutique – we're here to keep things smooth and stylish! 👗📦

19 octobre 2023

Raymart was a big help in navigating through my first return. thank you!

Simply Beautiful Store
États-Unis
8 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 21 octobre 2023

Hello Simply Beautiful Store,

That's fantastic to hear! Raymart is always here to make your experience seamless and hassle-free. We're thrilled that your first return went smoothly. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us! 😊🌟

23 octobre 2023

So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.

The Prissy Palm
États-Unis
2 mois d’utilisation de l’application
ShopSocial, Inc. a répondu 25 octobre 2023

Hello The Prissy Palm,

That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍