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Lorie was great at helping me. she was very fast and knowledgeable:) she answered all the questions i asked without any issues
Hi, fashionblu
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Mia in chat support and her gang are the best. She was one of the first chat support that I spoke with from last month, has walked me through the system and our first orders. There is no "have your cleared your cache and cookies" treatment here. Real support every time. Thanks Mia!
Hi, Masha's Corner Boutique & Gifts
We are so happy to hear that Mia was able to provide great service. Our goal at Trendsi is not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
I like Trendsi because they are super easy to use. Unlike many other drop shippers where you have to do numerous steps in order to incorporate their items into your store(s), which isn't the case with Trendsi. I needed assistance, because I wasn't able to add items to my stores. I went to the chat option and a rep by the name of Lee quickly determined what the issue was, advised me on what to do, I did what she recommended, and it fixed the issue. Their prices aren't too bad either. I would recommend them as a drop shipper.
Added note: I wish I could know from experience what the shipping turnaround is when customers place orders, but from what I have seen from other reviews it doesn't seem that long. So, I am hoping the same with my customers as well.
Hi, Styled With An Edge
We appreciate your heavenly review and We'll make sure to pass along the compliments to Lee and please reach out anytime if you need help! 💛
very recommended, responsive customer service and has a such great app on app store as well.
Gretie
Hi Darling Official Shop,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️
They have a nice collection of products, fast shipping times and Mia in the customer support was super helpful!
Hi, Pretty Jewels
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Mia with Trendsi was so quick to help and gave me clear answers to my questions!! As a newbie to shopify, I had a lot of questions that were answered promptly and in a simple manner.
Hello Mae,
Thank you for your wonderful review! We're delighted to hear that Mia from Trendsi provided you with quick and clear answers to your questions. We understand that starting with Shopify can be overwhelming, and we're glad we could assist you promptly. If you have any more questions or need further support, please don't hesitate to reach out. We're here to help you succeed!
Great service, had a really specific question and Thom helped me in minutes and was more than happy to help.
Hi, Rethink Fashion
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Czar was very kind and quick to answer my question about the use of content for social media. Thanks for the help!
Hi, Holapetals
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
I really love this app so far. I am so thankful for all of Chette's help and guidance tonight with my inventory issues. Thanks again Chette!
Hi Augie & April,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
Their customer service is outstanding. They are humans running a company, just like we boutique owners are, so if there is a mistake they will fix it. They have integrity and their response time is unmatched!
Hi, Cheeky Chic Boutique
We are so elated to read your incredible review and we'll pass along the compliments to the whole team. You made our day and we're so thrilled that you are loving your experience this far. We're always thankful for you, please continue to reach out to the team for any questions or help needed.