レビュー (3,665)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月7日

Anya from Trendsi Support was highly positive and efficient. Anya was quick to connect, polite, and professional throughout the conversation. She provided clear and helpful responses to each query, including guidance on placing products on Google Merchant Center.

When asked about changing the vendor name to "MyFave Boutique," she confirmed that it would not affect syncing, showing her expertise in the matter. Her friendly demeanor added a personal touch, especially with her warm expressions of gratitude when you offered to leave a review. Anya’s approach was highly supportive, making the interaction seamless and pleasant.

MyFave Boutique
アメリカ合衆国
アプリの使用期間:6ヶ月
ShopSocial, Inc.が返信しました 2024年10月11日

Hi MyFave Boutique,

Thank you for sharing your feedback about your experience with Anya! I’m delighted to hear that she provided such positive and efficient support. It’s great to know that she was able to assist you with your queries, including guidance on Google Merchant Center and the vendor name change.

We pride ourselves on our customer service, and Anya’s professionalism and friendly demeanor truly reflect our values. I’ll make sure to pass along your kind words to her and the team.

If you have any more questions or need further assistance as you continue with your store, please feel free to reach out. We’re here to help!

2024年10月9日

Charles-You were such a big help. Thank you so much. Always with Elegance!!!:)

Always Elegance
アメリカ合衆国
アプリの使用期間:6ヶ月
ShopSocial, Inc.が返信しました 2024年10月11日

Hi Always Elegance,

Thank you so much for your lovely message! I’m thrilled to hear thatCharles helped you. It’s always a pleasure to assist, and we appreciate your kind words.

If you need anything else or have more questions in the future, please don’t hesitate to reach out. I'm here to help!

2024年10月2日

Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!

Bloom Fitness Collective
アメリカ合衆国
アプリの使用期間:7ヶ月
ShopSocial, Inc.が返信しました 2024年10月6日

Hi Bloom Fitness Collective,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!

2024年11月4日

Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.

Hera
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月7日

Hi Hera,

Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. It’s great to know that our support team made the process smoother for you as you’re getting started with Trendsi.

If you have any more questions or need further assistance as you continue, feel free to reach out. We’re always here to help!

Thanks again for your kind words and for choosing Trendsi. Wishing you the best of luck with your business!

2024年10月22日

I'm a new vendor and working with the customer service team has been amazing! Harold was so quick to respond. He was very professional, quick and thorough responses.
I appreciate the collaborative teams at Trendsi!

Treasure Hub SC
アメリカ合衆国
アプリの使用期間:4ヶ月
ShopSocial, Inc.が返信しました 2024年10月25日

Hi,

Thank you for your fantastic review! We’re so glad to hear that your experience with our customer service team has been amazing. Harold truly goes above and beyond, and we’re thrilled he was able to assist you so quickly and thoroughly.

Welcome to the Trendsi community! If you ever need more support, we’re here for you. Happy to have you on board! 😊

2024年10月29日

I just started my store and I am grateful especially to Harold who helped me with professionalism in all my questions, thank you very much

American Women
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月1日

Hi American Women,

Thank you for your lovely feedback! I’m so glad to hear that Harold was able to assist you with your new store and that you felt supported throughout the process. We’re here to help you succeed!

If you have any more questions or need assistance as you continue your journey, please don’t hesitate to reach out. Wishing you all the best with your store!

2024年11月6日

Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.

The Finer Way
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月7日

Hi The Finer Way,

Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!

We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫

Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution

2024年11月21日

Thanks Chette for helping with my questions.

Tazagran
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月25日

Hi Tazagran,

Thank you so much for the 5-star review! We’re happy to hear that Chette was able to help with your questions. Your feedback means a lot to us, and we’re here anytime you need further assistance. Thanks again for your kind words!

2024年10月3日

I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!

URBANA VILLAGE
アメリカ合衆国
アプリの使用期間:6ヶ月
ShopSocial, Inc.が返信しました 2024年10月6日

Hi URBANA VILLAGE,

Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!

2024年11月13日

The staff was incredibly helpful, and the ordering process was seamless. I appreciate all the assistance provided. Keep up the great work, Raymart! Stay AWESOME!

EHubDirect.com™
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月15日

Hi EHubDirect.com™,

Thank you so much for your wonderful feedback! We're so happy to hear that the ordering process was seamless and that our team, especially Raymart, could assist you so well. We really appreciate your kind words, and I’ll be sure to pass along your compliments to Raymart — he’ll be thrilled!

We’re grateful for your support, and we’ll continue to work hard to provide excellent service. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Thanks again, and stay awesome as well! 😊