리뷰 (3,216)

전체 평점
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2024년 4월 1일

Raymart was awesome! He answered my questions about how returns work effectively. I appreciate all the great support here.

Maihappythings
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2024년 4월 3일

Hello Maihappythings,

Thank you so much for your kind words! We're thrilled to hear that Raymart was able to assist you effectively with your returns inquiries. We're always here to provide great support whenever you need it. Have a fantastic day!

2024년 6월 22일

Excellent customer service from Chette! She answered all my questions quickly and professionally. The issue with my account was resolved. Highly recommend!

Creek Meadow Lane
미국
앱 사용 기간 20일
답글 ShopSocial, Inc.개 2024년 6월 24일

Hi Creek Meadow Lane,

Thank you so much for your kind words! We're thrilled Chette could assist you promptly and professionally. Your recommendation means a lot to us! 😊

2024년 5월 28일

Raymart was so helpful I would recommend trendsi to anyone and they are there at anytime to help you

The Silky Way
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 5월 29일

Hello The Silky Way,

Thanks a bunch for the shoutout! 🌟 We're thrilled to hear Raymart made your experience top-notch. Count on us anytime for more trend-setting assistance!

2024년 5월 23일

Trendsi is great! Easy setup! Always able to use chat to get my questions answered. Harold is very helpful and makes sure my questions are answered.

Norie Rae
미국
앱 사용 기간 20일
답글 ShopSocial, Inc.개 2024년 5월 27일

Hello Norie Rae

Thank you for your wonderful feedback! We're thrilled to hear that you find Trendsi easy to set up and that our chat support has been helpful. Harold will be delighted to know he made a positive impact. If you ever need anything else, we're always here to assist you.

2024년 4월 14일

I have some issues with Trendsi account need some help and assistance so I contact Trendsi support team through Mail. And Mr Joel on time perfectly assist me!

cashcart
파키스탄
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 15일

Hi cashcart,

Thrilled to hear Joel was right there to assist you promptly! We're here whenever you need us, just a message away. Keep enjoying Trendsi! ❤️

2024년 4월 5일

Angelo was incredibly helpful and answered every question I had about setting up my new store. He walked me through the entire process of setting up the shipping rates so that they were accurate. Thank you so much Angelo!

Refined Faith
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 8일

Hello Refined Faith,

Thanks a bunch for your glowing feedback! 🌟 It was a pleasure assisting you with setting up your store and making sure those shipping rates were spot-on. Cheers to smooth sailing ahead with your new venture!

2024년 2월 25일

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 2월 27일

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

2024년 4월 26일

I had the pleasure of Angelo helping me, he was polite and patient but quick and direct. All my problems were solved effectively and efficiently!! I recommend

STUNNERRR
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2024년 4월 30일

Hello STUNNERRR,

Thanks a ton for the shoutout! Angelo's all about that polite, patient, and lightning-fast service. Thrilled we could solve all your problems pronto! 🚀 We're here whenever you need us again!

2024년 5월 8일

Chette helped me today with setting my location and they were super helpful and patient with me. I had a great experience and am very thankful! Thank you!

Greenvine Grove
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2024년 5월 10일

Greenvine Grove,

Hey there! Thanks a bunch for the shoutout! 🎉 So glad I could assist with setting up your location smoothly. If you ever need a hand again, just give me a holler. Cheers to many more awesome experiences ahead! 🌟

2024년 2월 22일

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
미국
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2024년 2월 24일

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!