리뷰 (3,636)

전체 평점
4.9
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2023년 3월 22일

So far so good.
The installation and connection to Shopify didn't go as smooth as expected, because I work with Firefox. I had to do it from a chrome browser. Now it's connected and running. I hope I don't have further browser issues.
Lorie was of great help , and helped me sort it out.

Woman UP | Activewear
네덜란드
앱 사용 기간 22일
답글 ShopSocial, Inc.개 2023년 3월 25일

Hi, Woman UP | Activewear

We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need it.

2022년 8월 2일

It's my first time using Trendsi and I'll be honest wasn't quite sure how it worked. I looked to chat with someone and TaDa there was someone available. I'm used to waiting hours to ask a simple question that hasn't been answered in FAQ. Lorie help me and she was nice and patient. So far so good!

House of Peech
미국
앱 사용 기간 22일
답글 ShopSocial, Inc.개 2022년 8월 23일

Hi, House of Peech

Thank you for taking the time to leave us a review. We are super pleased that you loved the service and products that you received. We work hard to provide a great app for entrepreneurs, so this type of feedback makes us super happy. Please reach out again for any help needed!

2023년 9월 19일

Anya was great at answering my questions!!

My Store
미국
앱 사용 기간 20일
답글 ShopSocial, Inc.개 2023년 9월 21일

Hello My Store

Thank you for your feedback! We're glad to hear that Anya was able to assist you by answering your questions. If you have more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

2023년 5월 29일

Anya was great and response to my questions were answered right away with detail. Thank you again Anya

NottiDesign
미국
앱 사용 기간 17일
답글 ShopSocial, Inc.개 2023년 5월 30일

Hi NottiDesign,

You're welcome! I'm glad Anya was able to assist and provide you with detailed answers to your questions. If you have any more inquiries in the future, feel free to ask. I'm here to help!

2021년 9월 20일

I am thinking of adding them to my store, I just chatted with Maria she was great and very informative. I will definitely place an order and check out their quality.

Diana Glamazon Boutique
미국
앱 사용 기간 16일
답글 ShopSocial, Inc.개 2021년 9월 26일

Hi Diana Glamazon Boutique,

Thank you so much for the review and we welcome all feedback once you try our full service! Please don't hesitate to reach out again when you need help.

2023년 6월 15일

I've been very happy with Trendsi so far. The only downside is that shipping isn't as fast as my customers would like since the products are coming from overseas. The quality of the clothing has been good and customer service is extremely helpful. I spoke with Gretle today and she was the best!

Anything But Ordinary Boutique
미국
앱 사용 기간 15일
답글 ShopSocial, Inc.개 2023년 7월 5일

Hello Anything But Ordinary Boutique,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. We understand that you would like to have a faster shipping and we are making every effort to ensure that orders are delivered to the customers as soon as possible.

You may also try the products that are shipped from the USA as they have shorter shipping timeframe.

Please feel free to contact us for anything you need, we are always happy to help.

2022년 3월 9일

I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!

Blooming Lotus Boutique LLC
미국
앱 사용 기간 14일
답글 ShopSocial, Inc.개 2022년 3월 15일

Hi Blooming Lotus Boutique LLC,

Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so!

If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛

2023년 6월 2일

The customer service representatives at Trendsi are always helpful and responsive to my inquiries. With Allan's assistance, I always receive the answers I need and have my issues resolved. Thank you very much!

Trendsi offers affordable prices for their products, and the quality is excellent. They are also user-friendly. The only drawback is that the products can only be shipped within the United States...

Passion Present
홍콩(중국 특별행정구)
앱 사용 기간 13일
답글 ShopSocial, Inc.개 2023년 6월 3일

Hi,

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

2023년 6월 21일

good customer service thank you everything was corrected
thank you i cant help to get more help when i needed it very helpful

STYLEZ FOR YOU
미국
앱 사용 기간 12일
답글 ShopSocial, Inc.개 2023년 6월 21일

Hello STYLEZ FOR YOU,

You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very important to us and this is one of our top priorities. If you ever need further assistance in the future, don't hesitate to reach out. We're here to help! ❤️

2022년 6월 2일

I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.

boutiqueonthecreek
미국
앱 사용 기간 11일
답글 ShopSocial, Inc.개 2022년 6월 15일

Hi, boutiqueonthecreek

We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not hesitate to reach out. We are available 24/7! 💛