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I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Raymart was very helpful. I really appreciate the quick response and the prompt and professional service.
Hello CONEC Boutique,
I'm glad to hear that you had a positive experience with our customer service and that your needs were addressed promptly and professionally by Raymart. If you have any further questions or concerns, feel free to ask and we will do our best to help you.
Thank you for the quick response! I greatly appreciate it Hazel!!!!! Keep up the great work!!!!!!!!!!!!
Hi, Darby's Boutique
We appreciate your kind words, it means a lot to us ❤️. We will make sure to pass along the compliments to Hazel and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Such a great app! I have spoken with Chette and she's amazing at customer service and always so helpful!! I always have a ton of questions and customer service is always very patient. I really appreciate the very detailed descriptions and the ease of set up.
Trendsi takes all of the stress out of being a small online fashion store owner. We have been able to save so much time on editing product descriptions with their "done for you" listings and their selection of products and vendors are fantastic. Gretle in customer service has been so helpful in quickly finding answers to my questions and I love having support 24/7.
Hello A Lark And A Lady,
Thank you for your kind words! We're thrilled to hear that Trendsi has been a valuable asset for your online fashion store. We're dedicated to making your experience as smooth and stress-free as possible. We'll be sure to pass on your praise to Gretle and our customer service team. If you ever need further assistance, don't hesitate to reach out. Happy selling! ❤️
I love trendsi! I have been with them some months now and their collections have been growing and great. I love the communication they have with everyone has is in the private trendsi group. If there was ever a problem they work on it to get the job done. Everytime I talk to Customer Service they always respond quick. My website got disconnect from trendsi and Chette helped me get my store back to running. She was very nice and took her time to help me. Trendsi is the best dropshipping app I have seen in a long time. Thanks again Chette.
Hi, It’s Beyond Me Boutique
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Chette 💕
Start of a great business relationship with Trendsi. Gretie was very helpful in resolving an issue. Prompt replies and great customer service.
Hi, geretailtrends
Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.
I need help connecting my shop with, I was linked with Angelo who has the patience to help walk me through until I was fully connected . Thanks Angelo you're awesome
Hi, Prettynpolished
We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Gretle was great! She helped me with all my questions and even provided me with information to help my business run smoothly. 10 out of 10 customer service!!
Hi Jus Shell's Boutique,
Thank you for your detailed review! We are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!
I had a customer requesting to return their items, I had never done this before, so I asked on chat how the process goes. I received an immediate response from Chette. The service was precise and swift. My questions were answered clearly and efficiently. 5 stars for Chette
Hi, ShopFarrahFeather
We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)