리뷰 (3,222)

전체 평점
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2024년 4월 3일

I recently had the pleasure of interacting with Dave from Trendsi, and I must say, it was a truly exceptional experience. From the moment I reached out with questions about my orders, Dave was incredibly informative and helpful.

What stood out to me the most was Dave's willingness to go above and beyond to ensure that all of my inquiries were addressed thoroughly. He patiently listened to my concerns and provided detailed explanations, leaving no stone unturned. His depth of knowledge about the products and the ordering process was truly impressive.

Not only was Dave knowledgeable, but he was also incredibly responsive. I never had to wait long for a reply, and he always took the time to provide thoughtful and helpful responses. It's evident that he genuinely cares about providing top-notch customer service and ensuring that customers like myself have a positive experience.

In addition to being informative and responsive, Dave was also friendly and personable. He made me feel valued as a customer and went out of his way to ensure that I felt supported throughout the entire process.

Overall, my experience with Dave from Trendsi was nothing short of exceptional. He exceeded my expectations in every way and made my shopping experience truly enjoyable. I would highly recommend working with Dave to anyone looking for outstanding customer service. Thank you, Dave, for your dedication and professionalism!

GlamifyChic
미국
앱 사용 기간 7일
답글 ShopSocial, Inc.개 2024년 4월 4일

Hi GlamifyChic,

Wow, thank you so much for your kind words! 🌟 It was an absolute pleasure assisting you, and we're thrilled to hear that your experience with Trendsi was exceptional. Your satisfaction is our top priority, and we're delighted that Dave could help make your shopping journey enjoyable. If you ever need anything in the future, don't hesitate to reach out and our customer support team are ready to assist you 24/7. Cheers to more great experiences ahead. ❤️

2024년 4월 1일

Angelo was easy to work with and fixed my problems promptly. Thanks again and great work.

whiskey-blossom-boutique-f5bd
미국
앱 사용 기간 1년 초과
답글 ShopSocial, Inc.개 2024년 4월 3일

Hi whiskey-blossom-boutique-f5bd,

Awesome to hear that, glad we could help! We're always here to support you whenever you need us. Thanks for choosing Trendsi! ❤️

2024년 2월 22일

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
미국
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2024년 2월 24일

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

2024년 4월 9일

So far so good! This app is easy to connect even for a beginner.

I got some top-notch support from Dave when I got stuck.

This is a definite recommend.

Fallen Star
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 11일

Hello Fallen Star,

Thanks a ton for the awesome review! 🎉 We're thrilled to hear you're finding our app easy to use, even for beginners! And shoutout to Dave for coming through with top-notch support. We appreciate your recommendation! Keep rocking on with our app!

2024년 6월 4일

Love the products and customer service. Raymore and Russette are very helpful.

My Witchy Girl
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2024년 6월 6일

Hello My Witchy Girl,

Thanks a bunch for the shoutout! We're thrilled you're loving our products and service. Raymore and Russette are definitely rockstars on our team. 🌟 Keep enjoying, and let us know if you need anything else!

2024년 4월 2일

As un experienced guy who just started dropshipping i do really value supports like these, got replayed in less than 2minutes and in other 2 everything was sky clear. Thank you for your time Angel!

SheModaNova
리투아니아
앱 사용 기간 23일
답글 ShopSocial, Inc.개 2024년 4월 4일

HIi SheModaNova,

Thanks a bunch for your kind words! We're thrilled to hear you had such a smooth experience with us. Always here to support your dropshipping journey! Let's keep that momentum going! 💪😊

2024년 6월 1일

Trendsi has been AMAZING so far. Being able to integrate with Shopify without paying out of pocket for products is incredible.

Their support team is also on top of everything! Harold helped me figure out some inventory issues with my site. I was nervous about receiving tech support via chat, but he was able to direct me in a way that fixed my website! THANKS HAROLD!

Luxe Envy
미국
앱 사용 기간 대략 10시간
답글 ShopSocial, Inc.개 2024년 6월 3일

Hello Luxe Envy,

Thanks for the awesome feedback! We're thrilled you're loving Trendsi and finding our Shopify integration and support top-notch. Harold is indeed a rockstar, and we're lucky to have him on our team! Keep rocking your online store!

2024년 4월 4일에 편집됨

Anya was Fantastic and so was Lorie. Lorie was Extremely helpful and straight to the point. Answered all my questions. Thank you both for your help!!!

Novato Fashion
캐나다
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2024년 4월 2일

Hello Novato Fashion,

Thanks a bunch! 🌟 So glad to hear you found Anya fantastic and helpful! We're all about straight-to-the-point assistance here. Let us know if you need anything else!

2024년 3월 14일

Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!

MooLah&Juice
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 3월 19일

Hi MooLah&Juice,

Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!

2024년 5월 13일

I had another company set up my Shopify site and once I connected Trendsi I had so many small questions when setting it up and understanding how Trendsi worked. Chette was so wonderful and patient in answering all my questions as well as walking me through how to set up certain settings! I feel that I have a better understanding of how dropshipping works and I’m more comfortable moving forward. I appreciated how easy it was to connect and communicate with her via messaging.

Bliss House Couture
미국
앱 사용 기간 1일
답글 ShopSocial, Inc.개 2024년 5월 14일

Hi Bliss House Couture,

Thanks a bunch for the shoutout! It was a blast working with you. I'm thrilled you're feeling more confident about dropshipping and your Shopify site. If you've got more questions down the road, feel free to reach out! 🎉