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The customer service chat is amazing! I asked a question on the weekend and got a reply within 5 minutes. Although I was not able to restock one my items due to it not being available, Chette's quick and accurate answers were extremely helpful.
Hi, Sabina Sun
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
so fast and questions answer fast as well perfect 5 star. Complete made sure i was up and ready for my big launch day.
Hi Bronzed & Blonde Boutique,
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
This app is great for dropshipping and the customer service has been excellent. I highly recommend it
Hi, FABGAL
We appreciate your excellent review. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!
Czarina WAS SOOO AWESOME! She helped me with getting the shipping rates done, which was SOOO COMPLICATED despite the directions given on the website. THANK YOU Czarina! SHE deserves to be over the company with all of the patience that she had with me!
*UPDATE*
I had an issue with my products not syncing to my shopify store. Gretle was able to help me out today, and we found that it was a system error. Thanks Gretle for your help. It was very well appreciated.
UPDATE:
Raymart helped me with getting my shipping information in perfect working conditions. I was unable to ship to local addresses (within the USA), until this wonderful person helped me! THANK YOU Raymart!
Hi, Ice Gold Apparel
Thank you for your review and we are glad that Czarina was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
LOVE this app! Makes running my business so easy! The process is so streamlined and integrated with Shopify. Chette helped me out and she was so helpful, extremely professional, and took care of all of my issues!
Customer support is great, Angelo was very fast at responding to all my questions and concerns, Specially . Thank you
Hi, AVEEN DOT STORE
Thank you for the awesome review, we appreciate it! Please reach out again to our amazing customer support for any questions or help. We're here for you! 💛
A kind chat support lady named Chette really helped me when I needed it, she was really sweet and kept professionalism at an all time high.
Had questions on return, refund and shipping policies and Gretle helped me with all of my questions. Thanks Trendsi Support.
Hi, Kiss ME Women's Clothing Boutique
Thank you so much for your support! Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.
Mary was nothing short of exceptional. She exceeded my expectations in every aspect, answering all my questions thoroughly and demonstrating a level of kindness that is truly commendable. I highly recommend seeking her assistance, as her expertise and sweet demeanor make her a truly remarkable asset to any customer service team.
Hello, FabCompanion
I'm glad to hear that you had a great experience and that Mary was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Mary. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.
Trendsi has been our GO TO shop for great options and styles. We are constantly amazed by the amount of options offered and will continue to add more and more every week. Their constant updating and new added products keep our customers coming back to see what's new and exciting at our shop. Thank you Trendsi for your commitment to service and quality. And, thank you to Lee our customer service rep for you fast and courteous service and quick response to our inquiries. You are so helpful and we appreciate all that you do!
Hi, BusyBeezNeez
Thank YOU for finding us. We are thrilled to help grow your fashion business and really look forward to more collaboration in the future. Don't hesitate to reach out if you have any additional questions and feedback.