리뷰 (3,242)

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2024년 4월 17일

I can't rave enough about my recent experience with Trendsi, especially with their outstanding Chat Support agent, Harold. As a business owner navigating the intricacies of inventory management and account verification, I found myself in need of some guidance. Fortunately, Harold was there to save the day! From the moment I initiated the chat, Harold greeted me with warmth and professionalism. His cheerful demeanor instantly put me at ease, and I knew I was in good hands. Despite the complexity of my inquiries, Harold demonstrated an impressive depth of knowledge about Trendsi's platform and its features. Not only did Harold patiently walk me through the process of restocking inventory, but he also went above and beyond by guiding me through the account verification procedure. His step-by-step instructions were clear and easy to follow, making what could have been a daunting task a breeze. What truly sets Harold apart is his genuine commitment to customer satisfaction. In a world where customer service often falls short, Harold and the team at Trendsi have set the bar high. Keep up the fantastic work!

Savvy Innovation
미국
앱 사용 기간 1일
답글 ShopSocial, Inc.개 2024년 4월 19일

Hello Savvy Innovation,

Thank you for the amazing shoutout! 🌟 We're thrilled to hear about your stellar experience with Harold and our Chat Support team. We're all about making your journey with Trendsi smooth sailing, from inventory management to account verification. Harold's energy and expertise shine through, and we're so glad he could help you navigate with ease. Here's to more seamless experiences ahead! 🥂❤️

2024년 3월 8일

I’m new to Trendsi and all I have to say is WOW to customer support! I was having a problem with onboarding because of my own user error but it was quickly resolved within 2 minutes by Raymart! Thank you so much for making my transition to Trendsi so painless. Thank you Raymart! Now let’s see how the rest of this goes, lol….

Xtian de Medici
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2024년 3월 13일

Hi Xtian de Medici,

Hey there! 🎉 Thanks a bunch for the shoutout! Raymart and our team are thrilled to hear we could kick off your Trendsi journey on the right foot! We're all about smooth sailing from here on out! Let's make this Trendsi adventure one for the books!

2024년 3월 14일

Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!

The Freckled Lily
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 3월 19일

Hello The Freckled Lily,

Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂

2024년 3월 11일

What I love about Trendsi is they customer service, very fast and dependable. Thanks JULES for your awesome customer and tips.

COCO CRESS
미국
앱 사용 기간 대략 2년
답글 ShopSocial, Inc.개 2024년 3월 13일

Hello COCO CRESS,

Thank you so much for the kind words! We're thrilled to hear that you're enjoying our customer service and tips. Jules will be delighted to know they made your experience awesome. We appreciate your support! 😊👍

2024년 3월 8일

Anya is great at keeping in touch i would give her 10 stars if i could. I cant wait to sell every product you guys offer thank you.

Ken G

Sai-Shopping
태국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 3월 13일

Hi Sai-Shopping,

Thanks so much for the glowing review, Ken! 🌟 We're thrilled to hear you're excited about our products. Let's keep the energy up and continue this awesome journey together! 💪

2024년 3월 14일

Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.

So helpful and quick to provide the info I needed.

Ivy James
미국
앱 사용 기간 25일
답글 ShopSocial, Inc.개 2024년 3월 19일

Hello Ivy James,

Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!

2024년 4월 3일에 편집됨

I needed help with some issues. The response was immediate. Special thanks to Anya Esteva, she has done a great job. BRAVO!

Exceptional service! Angelo Lachica went above and beyond to resolve my issues. His expertise and patience made all the difference. Highly recommended for anyone needing support!

Kudos to Joel for his prompt and efficient resolution of my reported issue. His professionalism and quick action were truly impressive. A big thank you for the excellent support!

UNIQMOI
그리스
앱 사용 기간 24일
답글 ShopSocial, Inc.개 2024년 4월 2일

Hello UNIQMOI,

Thank you so much for your kind words! We're thrilled to hear that Anya Esteva provided such prompt and helpful assistance. We'll be sure to pass along your appreciation. Bravo indeed! If you need anything else, don't hesitate to reach out. Cheers! 🥂

2024년 6월 7일에 편집됨

Great customer service. Love it. Thank you for the help.

Style J LLC
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2024년 5월 18일

Hello Style J LLC,

Thanks a ton for the shoutout! We're thrilled you enjoyed our service. You're absolutely welcome—anytime! 🎉

2024년 5월 24일

Spoke with Dave this morning from customer service regarding the status of an order, and he answered all my questions. New to the site, and he was very helpful.

wanderinwillow
미국
앱 사용 기간 6일
답글 ShopSocial, Inc.개 2024년 5월 27일

Hello wanderinwillow

Thank you for sharing your experience! We're thrilled to hear that Dave was able to assist you with your order status and answer all your questions. Welcome to the site! If you need any further assistance, feel free to reach out. We're here to help.

2024년 3월 11일

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 3월 13일

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!