리뷰 (3,191)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 2월 8일

I had an issue with inventory being wrong on my Shopify website and I was upgraded to the Tech Help area. I explained the issue and Angelo fixed it right away. Great customer service!

Mon Petit Bijou
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2023년 2월 10일

Hi Mon Petit Bijou,
Thanks so much for your review we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

2021년 9월 23일

They have Amazing Customer service! They are really fast at replying. They make it really easy to own your own boutique.

Lily South
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2021년 9월 27일

Hi Lily South,

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

2023년 3월 25일에 편집됨

Spoke with Angelo at customer Service. Answered all my questions, very knowledgeable!!

Spoke to Allan on 3/25/23, so helpful. He directed me to the right place. Customer service here is so awesome!!!! Thank you!

The Milk N Honey
미국
앱 사용 기간 10개월
2021년 9월 30일에 편집됨

hello loves.. so i just started using Trendsi and really love their product.. customer service is also great.. very helpful i talked to Charmaine and she was absolutely awesome.. i would definitely recommend Trendsi! Got the pleasure of also getting to speak with Angelo Carlo and he was VERY helpful and on point.. very pleased with this company this far! thank you guys for being so amazingly awesome

Southern Rock Boutique
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2021년 10월 5일

Hello Southern Rock Boutique,

Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Charmaine and Angelo. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.

2022년 11월 16일

The Team is super fast and extremely support. Gretle helped me answer a few questions on troubleshooting & uploading products by tags onto the store. Awesome Support Team !

V'ONTAGGIO Fashion USA
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2022년 11월 29일

Hi, V'ONTAGGIO Fashion USA

We are so delighted to read such a wonderful review from you! We work very hard to provide the best service and we are so glad to know that our hard work paid off knowing we hit the mark for you. We're always thankful for you and as always, please feel welcome to reach out for any help needed!

2023년 2월 27일

The customer service is phenomenal. Always a quick response, top-notch and thorough. I had an issue today and within minutes of hopping onto the chat Raymart was able to troubleshoot my issue, walk me through correcting my errors and had great follow up ensuring I was well taken care of.
I personally select the products I know are quality brands, quick shipping and I can feel confident in offering our customers. It's been a great resource to add additional styles and sixes for our customers.
Thank you again Raymart for your exceptional assistance today!

2PMStyle
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2023년 4월 6일

Hi 2PMStyle,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

2022년 11월 28일

Lee was super helpful with a lost package we had! The app itself has had great improvements over the last 4 months and we really enjoy it!

Tidal Salt Co
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2022년 11월 30일

Hi, Tidal Salt Co

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

2023년 4월 5일

I recently had the pleasure of interacting with Allan from chat support team, and I have to say, I was blown away by his level of professionalism. From the moment I reached out to him with my issue, he was incredibly responsive and went above and beyond to make sure that what I needed was met.

Soufiane1
미국
앱 사용 기간 9개월
답글 ShopSocial, Inc.개 2023년 4월 5일

Hi, Soufiane1

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

2022년 6월 10일

Had an issue with an order that was still showing processing and it had been a few days. Gretle was very helpful! Now I hope you all add mens wear soon.

Changes Clothing Co LLC
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2022년 6월 19일

Hi, Changes Clothing Co LLC

We're are so glad Gretle was able to put your mind at ease. Starting a business is not easy and we hope to make the process as easy as possible in order for you to focus on the fun parts of it. Please don't hesitate to reach out again if you need more help.

2022년 3월 29일

Trendsi has an excellent support team and so fast too and nothing is to much trouble. So glad I found a great supplier

chromo
스페인
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2022년 4월 4일

Hi, chromo

Customer Experience is one of our top priorities. We wanna make sure that we are always here whenever you need help, we're so glad you found us! Please continue reaching out to us anytime 💕