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Chette was very quick to respond to chat and quickly clear all my doubts with the shipping profiles.
Hi, Stitched Ink Tees
We appreciate the review and are so happy that Chette was able to assist you with your needs. Feel free to reach out to our 24/7 support team again!
I'm thrilled to share my experience with Trendsi. I recently opened a store and have been using Trendsi exclusively. During this time, I had a query that wasn't addressed in the FAQs. That's when I reached out to their customer support and was assisted by Czar. The response was not only swift but also extremely helpful and friendly. This level of service has significantly contributed to my satisfaction with Trendsi. I'm very happy with both the site and the customer service so far. Keep up the great work, Trendsi!
Hello Thread Universe,
Hey there! 🌟 Thanks a bunch for sharing your awesome experience with Trendsi! We're thrilled to hear you're loving the site and our customer service, especially Czar's speedy and friendly assistance. Your satisfaction is our top priority, and we're here to keep up the great work! 🚀 If you ever need anything else, just give us a shout.
Great Products! Some of the Photos could be better, but other than that the prices of the products are pretty good, and shipping prices are extremely reasonable.
Hello Calling All Comfort,
We appreciate your feedback and we are delighted that you find value from the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
Trendsi is the best fashion app on Shopify. I love all the options at the US Warehouses which is only 2-5 business days shipping! I once needed help and Audrey was super nice and very responsive! I would definitely recommend this app to everybody!!
Hi, Ollie & Kay Boutique
We are so happy that Audrey was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Mary was SUPER helpful this evening when I needed help tracking an order. The Trendsi team is always a joy to work with.
Hi, The Beautiful Teacher
Mary really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
I love this app! It's so easy to use and the Customer service is GREAT! (MIA) Was so awesome helping me in the entire process. I deff recommend using this.
Hi, alysia's Merch
Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.
I contacted Trendsi support regarding an overseas shipping issue. Angelo responded quickly (within seconds) with updated information. I'm extremely pleased with their customer service and sense of urgency regarding customer service.
Hi, Sofia Valdelli
Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊
Had some hick ups due to trendsi discontinuing shipping to non-us destinations but Lori was very helpful in explaining and just needed to make minor adjustments to my store. Hope international shipping can resume at some point in the future.
Hi, Cherry Lake Ranch
We apologize that we have to pause international shipping as of this time, we just want to make sure that everything has been planned accordingly when it comes to international shipping. Don't worry though, we will be back. 😊 We will make sure to pass along the compliments to Lori. ❤️
Mia was a terrific help! Great customer service! Love the home decor items too! I am so glad I found Trendsi!
Hi, Polka Dot Boutique
Thank you so much for your review and we are so glad to hear that Mia assisted you with an issue you encountered! Please feel free to pop by anytime for any questions or help! 💛
I'm just starting out. So i hope everything works out. But so far i have found a lot of great products for my niche. I think the product prices are fair. and when I had a ton of questions, Maria helped me right through and was great and very professional. i love good customer service. and Maria was just that.
Hi Ivy+Juniper,
Welcome to Trendsi and thank you so much for your review! Maria is one of our best and brightest team member and we're so glad that she was able to help you. It is our mission to help online sellers grow their business so please feel free to reach out to us anytime you need! 💛