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The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.
Hi, Call Me Kikii Boutique
Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛
Raymart and all Trendsi team is great, thank you for your support.
i'm very glad to contact with you
god bless you all
Hi ANOOSY Boutique,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I would like to say that the support channels and live chat with TRENDSI was sooo helpful answering my questions and actually guiding me to solve an issue step by step, thanks to Angelo from TRENDSI chat support he works with me like an IT Zendesk.
I had questions about supplying a Brick-and-Mortar store and the, tech support is Amazing!!!
thank You, Lorie,
Hello Laesmarthome
Thank you so much for your wonderful review! We're thrilled to hear that our tech support team, especially Lorie, could provide you with amazing assistance regarding supplying your Brick-and-Mortar store.
If you have any more questions or need further help in the future, don't hesitate to reach out. We're here to ensure your experience is top-notch.
This app has been extremely helpful to setup my online store, their customer care representatives are also extremely helpful with my needs. One of the agents Gretle helped me with an issue is less than a minute. Kudos for the job well done.
Hi, Shop Sille
We are so glad that Gretle was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
I had a question late at night about shipping, checking orders and some other things. Jenny was the best help. Fast and concise - TY
Hi HNY Apparel,
You're welcome! I'm glad to hear that Jenny provided you with fast and concise assistance regarding shipping, checking orders, and other related matters. We are here to help answer any questions you might have, just feel free to reach out! ❤️
Trendsi customer support is always the best!! they answer you all your questions and I had a ton haha... We were for like 2 1/2 hrs. going back and forth and she answer ALL my questions without rushing. Thank you so much Lee!!!
-Nancy
Hi, LATEST RAGE
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I Love The Trendsi App via Shopify, It offers a seamless integrating experience. A user-friendly interface, and wide product range, Also Gretle from the support team was very helpful. Highly recommended! ⭐⭐⭐⭐⭐
Hello She'va the Brand
Thank you for your wonderful review! We are thrilled to know that you love the app and had a seamless integrating experience. Our team works hard to ensure a user-friendly interface and a wide product range to meet your needs.
We're especially grateful for your acknowledgment of Gretle's helpfulness from our support team. Providing excellent customer service is one of our top priorities, and we're glad that Gretle made a positive impact on your experience.
Your recommendation means a lot to us, and we truly appreciate your support. If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
I had a question about my Shopify website pages/navigation organization and how to add Trendsi's created collections via individual web pages/tabs without the Trendsi name showing on my site.
I had the pleasure of emailing with Lee from Tendsi's Support Team who was exceptional at the task of explaining to me what I needed from the Shopify side and helped me to clearly understand how to obtain the desired changes/additions to my existing online Shopify store. When I thought my investment was a Sunk Cost and wasted, Lee took the extra time to help me understand that that was not the case and that I could get the desired web navigation via Shopify's Support Team; that this could be done without negative configuration impacts when making future attempts to add new merchandise from Trendsi, and with only showing my Store Name. Thank you again, Lee!
Hi, Glorious Glamor
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
I am so excited to include drop shipping in my boutique and extend product line with less inventory, shipping and such responsibilities. Linking items to my Shopify store was so easy and emailing with Charmaine has been so helpful, I’m very excited with my partnership with Trendsi!
Hi, Lyla Belle Boutique
Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.