리뷰 (3,220)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 11월 20일

Allan was great! he provided great feedback and answered all my questions!! He provided screenshots and walked me through what i needed help with!!

Princess’ Palace 👑
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2022년 11월 30일

Hi, Princess’ Palace 👑

Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.

2023년 3월 22일

Chette was so helpful and quick in responding to fix the issue I have. The Customer service experience I had was nice.

Olaz Boutique
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 3월 25일

Hi, Olaz Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

2021년 9월 13일

So far so good! The samples that I've ordered have been top notch. Orders ship fast. Great Customer Service. They even have a Facebook Community for us. Absolutely awesome!

The BAye Hive Boutique
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2021년 9월 19일

Hi The BAye Hive Boutique,

We are so happy you love your samples and that you find value in our Facebook Community! Feedback like this is what makes us continue to strive for ways to improve our services. Thank you!

2023년 9월 27일

I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya and Chette are the customer service reps who've helped me, and they were all Awesome!

ARYAZEN LTD
영국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 9월 28일

Hello ARYAZEN LTD

Thank you for choosing our app, and welcome to our community! We're thrilled to hear that your experience has been great so far and that our customer service team, including Lee, Anya, and Chette, have all been awesome in assisting you.

Your satisfaction is important to us, and we're here to ensure you have a smooth and successful experience. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to support you on your journey!

2022년 8월 29일

Vince was amazing! Needed help with shipping and a few other questions that I had as a newbie and he answered everything and he was awesome to chat with!

Joyful Bridges LLC
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2022년 9월 24일

Hi, Joyful Bridges LLC

Thank you so much for leaving us your review and we are so glad that Vince was able to help you! We'll make sure to pass along the compliments to Vince to put a smile on his face 😊 If you need help, we are here for you 24/7!

2023년 10월 13일

Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.

Zaznzip
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2023년 10월 16일

Hello Zaznzip

Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.

Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

2023년 9월 4일

I had a few questions and Maria helped me out a lot. I only gave 3 stars on the app only because the label process isn't ready so I can't select or brand products I'd like to sell. So, I can't rate the quality or performance of the app. The customer service was great though, 5 stars.

Prime Defined
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 1월 2일

Hello Prime Defined,

Hey there! Thanks a bunch for your feedback! We're thrilled to hear Maria could assist you, and we truly appreciate your 5-star shoutout to our customer service team. We're actively working on improving the label process so you can brand and select products hassle-free. Stay tuned for updates, and we hope to earn that 5-star rating across the board soon! 🌟💪

2023년 5월 10일

Appreciated Angelo's help, bros a W mans. give him a raise guys. had a short simple conversation that helped me alot

AllYourNeeds
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 5월 10일

Hi AllYourNeeds,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

2023년 5월 6일

Customer service was very quick to answer my question. Gretle was professional and polite. I'm very happy with Trendsi as my drop shipper and their customer service.

Chicwise Boutique
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 5월 6일

Hi,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

2021년 11월 9일

I had a minor problem with adding products to my Shopify store and I spoke with a pleasant young lady named Maria, she was such a huge help and got the problem solved quickly. Thank you so much, Maria!

Krystal Boutique
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2021년 11월 19일

Hi Krystal Boutique,

We are so happy that Maria was able to provide you with the support needed. Please continue to reach out when you need help. We are available 24/7!