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I've only been with Trendsi for a few weeks now, but I can already tell that I'm going to love using this platform. I received the most prompt and helpful advice from my customer service representative Raymart tonight. I honestly didn't expect to be answered at nearly 10pm, and was answered within 5 minutes. Couldn't be happier!
Hello Katie Cole Collective
Thank you for sharing your positive experience with Trendsi! We are thrilled to hear that you are already loving our platform. Providing prompt and helpful customer service is one of our top priorities, and we're glad to know that Raymart was able to assist you so effectively, even at a late hour. We are here to support you every step of the way, and if you have any further questions or need assistance, don't hesitate to reach out. Welcome aboard, and we look forward to continuing to serve you! 😊
I'm just starting my online boutique and LOVE Trendsi!! I recently switched from a different supplier that charged me $140/mo and had a very limited stock, sold out of items all the time, and was overpriced. Trendsi is a breath of fresh air :) The samples I've ordered are of phenomenal quality and shipping is really quick! Highly recommend!
Hi MaLu Co. Boutique,
Thanks so much for your review and your feedback means a lot to us. It's our mission to help online boutique sellers like you to start and grow your fashion businesses. Don't hesitate to reach out if you have any additional questions or feedback.
10/10 would recommend Trendsi to everyone! Had to reach out to customer service and Allan & Gretle were amazing at answering any questions I had! Definitely the best drop shipping app/ website available!
Hi,
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Update reply
Customer service is great! Gretle was quick to respond and helped me resolve my problem by telling me exactly what to do.
Hi, bluemartinboutique
We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!
This app is amazing and the customer support is superb. Angelo was very helpful. I only have one concern and that is the shiping delays. I have to check avaliablity for products occasionally.
Hello Kreative Kouture Kollection,
Thank you so much for your amazing review. We are so glad that you received the support that you deserved. Sadly, this shipping debacle is happening all over the world but the good thing is it is temporary and soon we'll be back to our normal guaranteed shipping times! Make sure to also check out our US selections as it is not affected by any delays. Please reach out again! 💛
Lorie me ayudo mucho, la atencion al cliente es perfecta. responden rapido y te ayudan en todo lo que necesites
Hi, Gacahogar
We are thrilled that Lorie was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
They have great customer service! Super prompt. I use the chat feature because i am busy, I'm a mom, student, and running an online store so I kind of use the heck out of live-chat and Allan was super helpful. I was confused on what pre-launch means and how we can sell without violating terms and Allan was very patience with my questions and really took the time to clarify things for me. I really appreciate Allan's help, so much so I had to leave a review. Trendsi itself as an app is amazing, cute clothes, and quick shipping!
Hi, Wildflower Fashion Co.
We can't thank you enough for taking the time to leave us your excellent review! We'll make sure to pass along the compliments to Allan for the job well done. Please do not hesitate to reach out to us again!
I am new to all this and am still learning how to get my store up and producing. Things are not as easy as it looks, but Trendsi ihas taken most of the burdon away for me and is making it much easier to navigate the world of drop-shipping. Also their customer service is extremely helpful and responded almost immediately. Mr. Angelo was very nice, very helpful, answered my questions quickly, and was very quick to set my mind at ease that all would be ok. I could get used to this kind of service.
Thank you, and please never change this level of customer service.
Hello JMWears,
I'm glad to hear that you have had a positive experience with our customer support and that we have been helpful to you. It's great to have a reliable partner when starting a business, especially when it comes to drop-shipping, which can be a complex process. It's always a good sign when a company provides excellent customer service, and it's something that can make a big difference for customers like yourself. I will make sure to pass on your kind words to Mr. Angelo.
As you continue to navigate the world of drop-shipping and entrepreneurship, I wish you all the best with your store and hope that you continue to have positive experiences with us! ❤️
Just talked to Chette and she was friendly and so much help and assisted me very quickly. Loving the app and products already!
Hello Krazy Country Girl Boutique,
Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️
Love everything about this app and the customer service never had a prob very quick reply, Harold was very helpful and so are the others.
Hi, Styleoutskirt
Thank you so much for your kind words! We'll make sure to pass along the compliments Harold. Please don't hesitate to reach out to our 24/7 support team again!