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I had an issue with tiktok sending an encrypted name and address to my store and Maria answered my question within minutes and help me get the address fix. I am still waiting on Tiktok. Best and fastest support i have ever gotten from a company.
Hello Aurelia Clothing
Thank you for your kind words! We're delighted to hear that Maria was able to help you resolve the issue with TikTok sending encrypted information to your store so promptly.
Providing the best and fastest support is a top priority for us, and we're here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!
Raymart - was amazing! He was very knowledgeable and patient with all of my questions. He relieved my confusion. Thank you!!
Hi, GRAPHICA + N
Here at Trendsi, we strive to provide the best customer service! We will make sure to pass along the compliments to Raymart and please do not hesitate to reach out again anytime you need help.
Full recommended, responsive customer service and has a such great app on app store as well. Best of the Best.
Gretie
Hi, Puerto Rico's Pour la Mode
Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
Angelo was very helpful he took me step by step and help me through it very patient I wish all the app had some one like Angelo I really appreciate him and I am loving the item's on the site my customers are going to be very happy .once again Angelo thank you so much.
Hi, POSITIVE BEAUTY LOOKS
Thank you for your review! We are glad to be able to help, and we look forward to working with you and growing your sales together! Feel free to reach out if you have any questions or feedback.
I am updating this review as of 11/19/21 I have had to use help from the live chat again and talked to a Karen. I have to give a huge SHOUT OUT TO KAREN, as not only did she answer my questions. She gave me so much more info that I needed yet didn't know about. I will truly be able to excel my Trendsi to my shopify store so much more efficiently. On top of being invited to The Trendsi Facebook group to talk with other users and admin of Trendsi will be extremely helpful. So much more Karen did for me, but i'll leave it at that. If your a possible new customer looking into Trendsi. Then i'll let you experience why I 100% support Trendsi on your own terms. Youll do things different so will have different questions, which will open new doors for you as well. I have to say that I am extremely happy with this site. The aspect of having warehouses in the USA & Internationally is huge during these holiday seasons. Very nice setup with vast product inventory. Very happy with the margins and used live chat and received the exact solution from Jac. I would absolutely recommend this app.
Hi Lust Diva,
We appreciate your VERY nice review and we are so glad that Jac provided you the best support that you deserved. For any questions, please reach out again. We are available 24/7! 😊
I had a great experience with the representative Czar when I was having trouble logging into my Trendsi account. He even emailed me to make sure I was able to access my account. Great customer service.
Hello NorDel's Boutique,
That's wonderful to hear! Having a positive customer service experience is always refreshing, especially when dealing with technical issues like logging into an account. It sounds like Czar went above and beyond to assist you and ensure that you regained access to your Trendsi account. Personalized attention and follow-up like the email you received can significantly resolve customer problems and enhance overall satisfaction. It's great to know that you had such a positive encounter with Czar and that our customer service was exceptional. ❤️
I love this app. It’s helped me bloom my business into something greater than I imagined. I recently had a order coming from two different places & only received 1 of them- but the packing slip stated all items where in that package. I reached out, & Gretel quickly helped me deal with the entire situation.. I couldn’t have handled it better if I had done it myself. She’s awesome & I greatly appreciate her.
Hi HoneyWaterBoutique,
We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!
Kudos to Angelo from Trendsi for solving my listing issue! His expertise and quick thinking saved the day. Highly recommended for any problem-solving needs. Thanks, Angelo!
Hi, Modakee
We are so happy to hear that Angelo was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Czar was amazing help. I had so many questions and she was so kind and patient. I love the variety and that they have something for everyone. Number 1 choose for my store supplier!! Thank you so much Czar, you're a rockstar when it comes to customer service! And I have been in customer service for 30 years!! Dave was also so so helpful and I actually know how to use my computer even more lol... Thanks Dave!!!
Hello Blue Dragonfly Boho Trends,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and Dave. We're always here to help and provide the best service possible. If you have any more questions or need assistance, don't hesitate to reach out. We appreciate your support and look forward to serving you again! ❤️
TRENDSI IS GREAT. FAST SIGN UP,QUALITY PRODUCTS,IM EXCITED TO WORK WITH THIS COMPANY. https://sungazeapparels.myshopify.com/
Hello SunGaze,
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️