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I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!
Hi BoujeeTart,
We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!
Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!
Hello The Freckled Lily,
Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂
Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.
So helpful and quick to provide the info I needed.
Hello Ivy James,
Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!
Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!
Hello Nampa | Real Deals,
Thanks for the awesome feedback! We're thrilled to hear you're loving Trendsi! 😊 Keep enjoying the trendiest products with our easy-to-use platform and top-notch support! 🚀
"Joel is an absolute expert in dropshipping. His insights are invaluable for anyone looking to succeed in e-commerce. He's transparent, genuine, and provides actionable strategies that make a real difference. Learning from Joel is a game-changer for your business – don't miss out!"
Hello,
Thank you so much for the fantastic review! It's awesome to hear that Joel's expertise has been such a game-changer for you in the world of dropshipping. Here's to more success ahead! 🥂❤️
It's great!
Hello Yamiana's Boutique
Thank you for your fantastic feedback! We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance, feel free to reach out. We're always here to help!
Anya is great at keeping in touch i would give her 10 stars if i could. I cant wait to sell every product you guys offer thank you.
Ken G
Hi Sai-Shopping,
Thanks so much for the glowing review, Ken! 🌟 We're thrilled to hear you're excited about our products. Let's keep the energy up and continue this awesome journey together! 💪
What I love about Trendsi is they customer service, very fast and dependable. Thanks JULES for your awesome customer and tips.
Hello COCO CRESS,
Thank you so much for the kind words! We're thrilled to hear that you're enjoying our customer service and tips. Jules will be delighted to know they made your experience awesome. We appreciate your support! 😊👍
I have been using Trendsi for less than a year. They have quality products, friendly-flexible customer service, on-time delivery, and most importantly quality fulfillment packaging.
Hello Pure Serenity DBA,
Thanks for sharing your experience! We're thrilled to hear you've been enjoying Trendsi. Quality products, friendly service, and on-time delivery are what we aim for. Keep rocking those trendy finds! ❤️💪
I’m new to Trendsi and all I have to say is WOW to customer support! I was having a problem with onboarding because of my own user error but it was quickly resolved within 2 minutes by Raymart! Thank you so much for making my transition to Trendsi so painless. Thank you Raymart! Now let’s see how the rest of this goes, lol….
Hi Xtian de Medici,
Hey there! 🎉 Thanks a bunch for the shoutout! Raymart and our team are thrilled to hear we could kick off your Trendsi journey on the right foot! We're all about smooth sailing from here on out! Let's make this Trendsi adventure one for the books!