리뷰 (3,638)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 6월 5일

I cannot recommend Thom highly enough for her exceptional customer service. From the moment I began my interaction with her, it was evident that her main goal was to provide an unrivaled customer experience.

Thom has a fantastic knack for understanding customer needs, even when they're not explicitly stated. She listened attentively, was patient, and took the time to understand my concerns thoroughly before offering practical and effective solutions. Her impressive knowledge and skill set were immediately apparent and reassuring.

Not only was Thom extremely professional, but her friendly demeanor also added an extra layer of comfort to our conversation. Her ability to combine professionalism with a personalized touch is truly remarkable and greatly appreciated.

Pretty Femme
오스트레일리아
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 6월 5일

Hi, Pretty Femme

Exceptional customer service is very important to us and we are glad Thom was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

2022년 5월 16일

Helpful & Prompt Customer Service. Lee was patient and kind. Haven't tried the products yet but happy so far!

happyharmonyboutique
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 5월 22일

Hi, happyharmonyboutique

We are so glad that Lee was able to help you, she really is a rockstar 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

2023년 5월 16일

Trendsi customer support has been great! They respond so quickly and have answered all my questions. Anya was very helpful!

TrendsClothingCo
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 5월 17일

Hi TrendsClothingCo,

I'm glad to hear that you've had a positive experience with Trendsi customer support! It's always a great feeling when a company is responsive and helpful in addressing your inquiries, and we're glad we were able to provide you with that. :) It sounds like Anya provided you with excellent assistance. We surely value feedback like yours, as it helps us understand what we're doing right and continue providing exceptional customer service. If you have any more questions or need further assistance, feel free to ask! ❤️

2023년 2월 23일에 편집됨

Great support team, Gretle was very helpful :) He was there when I thought I couldn't add anything to my collections

Mía was another bright star in my path toward entrepreneurship. :) Thanks to her I will finally start getting sales.

One with you
콜롬비아
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 2월 10일

Hi, One with you
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

2023년 6월 16일

I had a question about my order and Jenny was friendly, courteous and got me answers. thank you so much for the great customer service!

June Bugz
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 6월 16일

Hi, June Bugz

Thank you for your review and we are glad that Jenny was able to help you with your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

2022년 12월 16일

I was having trouble connecting the app to my store. I emailed customer service and Mia was very helpful. She kept communicating with me until everything was running smoothly.

Jalyssa’s Closet
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 12월 27일

Hi, Jalyssa’s Closet

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.

2022년 12월 6일

Chette was very helpful helping me, and letting me ask as many questions as possible. Trendsi staff is so helpful, clear, and kind!

joliefilles
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 12월 14일

Hi, joliefilles

We LOVE your review and on behalf of everyone on our team, welcome to Trendsi! Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out again to our 24/7 customer support!

2022년 7월 10일

Gretle helped me out at 11pm with my order when I found out I misspelled my email.. Her responses were very quick and helpful!

Pearl Luxuries
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 7월 13일

Hi, Pearl Luxuries

We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!

2023년 9월 4일

I am extremely satisfied with the customer service from Raymart! He was so helpful in answering my questions I had! He was patient, knowledgeable, and very polite. I hope I get him every time I have a question! Excellent customer service!!

Hidden Loft Boutique
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 9월 6일

Hi Hidden Loft Boutique,

Thank you for sharing your positive experience! We're delighted to hear that Raymart provided you with excellent customer service. We'll make sure to pass along your kind words, and we hope you receive the same level of assistance every time you have a question. If you ever need anything else, please don't hesitate to reach out. Have a great day!

2022년 7월 19일

angelo was so helpful! the app assistant was fast and thorough and easy to talk to. very kind. resolved my issue.

Simply Stained Shop
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 8월 20일

Hi, Simply Stained Shop

Thank you for your review! We're so glad that we could help you with your questions. Please don't hesitate to reach out if you need anything, and we're always happy to help.