리뷰 (3,656)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 5월 16일

The app is super easy to use, and the customer support is fast, very knowledgeable and professional. They have always taken the time to find the answer and help with any issue.

EvelynRoseBoutique
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 5월 22일

Hi, EvelynRoseBoutique

Thank you for your incredible review! We really appreciate your feedback and look forward to the growth of your business. Our 24/7 support is always here when you need us 😊

2023년 2월 14일

Lorie was so helpful and replied instantly! I really appreciate her so much and cannot wait to work with Trendsi

Tagz
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 2월 27일

Hi, Tagz

Thank you for your review! We will make sure to pass along the compliments to Lorie and if you need help or have questions, please do not hesitate to pop by our amazing customer support again! 💛

2023년 9월 27일

I am a new user of the app, but it has been great so far. Customer service is wonderful. Lee, Anya and Chette are the customer service reps who've helped me, and they were all Awesome!

ARYAZEN LTD
영국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 9월 28일

Hello ARYAZEN LTD

Thank you for choosing our app, and welcome to our community! We're thrilled to hear that your experience has been great so far and that our customer service team, including Lee, Anya, and Chette, have all been awesome in assisting you.

Your satisfaction is important to us, and we're here to ensure you have a smooth and successful experience. If you have more questions or need further assistance, please don't hesitate to reach out. We're here to support you on your journey!

2022년 11월 16일

I used this application it is beautiful and especially the staff they respond immediately to our questions. I thank Lhirose for his help.

Sirina-fashion
프랑스
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 11월 29일

Hi, Sirina-fashion

We are grateful for your feedback! Our mission is to always be transparent and provide the best service that our merchants deserved and we are so happy to learn that Lhirose was able to do just that. We are here to see your business grow every step of the way, please reach out anytime for any questions.

2023년 10월 5일

Fantastic, Everyone there has been such a great help. I especially appreciate Chette.
Thank you

Madame Weathersby
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 10월 6일

Hello Madame Weathersby

Thank you for your fantastic feedback! We're delighted to hear that our team has been a great help to you.

Chette and the entire team are here to assist you whenever you need it. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to support you!

2023년 4월 1일에 편집됨

So far I am super impressed with the customer service from Trendsi. I have asked many questions and both Mary and Angelo gave me an immediate response to my question and was incredibly helpful!

Grounded Earthling
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 4월 5일

Hi, Grounded Earthling

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

2023년 2월 19일

Highly recommend! I am a new user but I’ve already had a great response and orders! I needed help and Raymart answered my questions in under a minute! Amazing!

DearLee Social
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 4월 6일

Hi DearLee Social,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. As your trusted partner, we are always here to help. Let's grow your fashion business together.

2022년 6월 28일에 편집됨

Update: I made a silly change in my shopify settings that messed things up and Chette was so helpful in showing me what I needed to fix and walking me thru fixing it!
The customer service I have received has been excellent! I love everything they have to offer and the ease of being able to add the items to my shop!

Downhome MaMa
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2022년 5월 22일

Hi, Downhome MaMa

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

2023년 4월 21일에 편집됨

Gretel was amazing, and so helpful! She was very quick to help and took me step by step through the whole process of all of my questions!

Before this, I was so confused and now understand it all fully, she explained everything very well! She was also extremely friendly and professional!
Thank you, Gretel!

Rose & Lei Boutique
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 4월 21일

Hi, Rose & Lei Boutique

Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

2023년 10월 23일

So far so good! The one technical issue I had trouble with, Raymart was able to help get the problem solved.

The Prissy Palm
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 10월 25일

Hello The Prissy Palm,

That's awesome to hear! 🚀 We're thrilled that Raymart was able to resolve your technical issue. If you ever need further assistance, don't hesitate to reach out. We're here to keep things running smoothly for you! 😄👍