리뷰 (3,638)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 4월 11일

Gretle helped me locate a customer's order through the multiple carriers used to ship my products. She was a great help, thank you!

Sensational Curves Apparel LLC
미국
앱 사용 기간 24일
답글 ShopSocial, Inc.개 2023년 4월 12일

Hi, Sensational Curves Apparel LLC

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

2024년 6월 23일에 편집됨

I hate having to write a bad review but the situation deserves it.

I've had a disappointing experience lately with Trendsi recently.

Among several orders with the same situation, I am going to mention an important one.

Shipping Delay: The shipment took much longer than expected.

Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay.

Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected.

Incorrect sizes: The garments received were smaller than normal.

This situation negatively affected my business and the relationship with my client.

I appreciate that Trendsi considers improving in the following aspects:

Proactive Communication: Notify customers of any problems with inventory or delays.

Quality Control: Ensure that the materials and sizes are consistent and of high quality.

Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.

Nueva-Moda-Boutique-By-Giselly
미국
앱 사용 기간 대략 2년
답글 ShopSocial, Inc.개 2022년 8월 23일

Hi, Nueva-Moda-Boutique-By-Giselly

Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.

2023년 7월 27일

Trendsi is an amazing app and highly recommend using! I am new to this process and everyone I have contacted has been so knowledgeable and has helped me get everything set up for my store. Gretle was very patient in helping me troubleshoot some issues I was having today. Thank you Gretle!

ooo so cute
미국
앱 사용 기간 24일
답글 ShopSocial, Inc.개 2023년 7월 29일

Hi ooo so cute,

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review! ❤️

2023년 5월 25일

Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!

ENE TRENDS
미국
앱 사용 기간 1년 초과
답글 ShopSocial, Inc.개 2023년 5월 26일

Hi ENE TRENDS,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

2022년 12월 6일

I have had the pleasure of reaching out to Trendsi chat support a couple of times today, and both instances were very satisfactory. Both Hazel and Chette were prompt, clear, and efficient with their responses, fielding a variety of newcomer questions. Looking forward to doing more with this app and Trendsi.

Harley Butler Trading Company
미국
앱 사용 기간 23일
답글 ShopSocial, Inc.개 2022년 12월 14일

Hi, Harley Butler Trading Company

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

2023년 5월 29일

I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.

I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.

Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.

V Envy Boutique
미국
앱 사용 기간 1년 초과
답글 ShopSocial, Inc.개 2023년 5월 30일

Hi V Envy Boutique,

Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.

Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.

We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.

As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.

We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️

2022년 12월 30일에 편집됨

Great customer service! Allan was the person who assisted me. He was very helpful and amazing!!! I will for sure recommend anyone to this app! 5++++++++++++

Rozovy
미국
앱 사용 기간 23일
답글 ShopSocial, Inc.개 2022년 12월 31일

Hi, Rozovy

Your review means a lot to us! Our mission is to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback. ❤️

2023년 3월 8일

So far, so good...Lorie was extremely helpful in getting the collections loaded to our site...Very helpful

Ipression Fashion
미국
앱 사용 기간 23일
2022년 8월 3일

Super easy to use. Love that it's fully integrated and I don't have to MANUALLY place an order when my customer does. Plus NO CHARGE!

Street Bones
미국
앱 사용 기간 23일
답글 ShopSocial, Inc.개 2022년 8월 23일

Hi, Street Bones

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

2022년 1월 28일

I use this app and it is absolutely fantastic. They have great style and great customer service. They respond in minutes. I spoke to Elin and I was updated with so much. I highly recommend this app

iModel Apparel
미국
앱 사용 기간 23일
답글 ShopSocial, Inc.개 2022년 2월 4일

Hi iModel Apparel,

Your kind review means a lot to us and we are so grateful that you've taken the time to write us a feedback. Elin is a gem and we'll make sure to pass along your compliments to put a smile on her face. You can reach out to our amazing anytime you have questions or need help! 💛