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watched the app for about a week to see if inventory is consistent before importing any products. Inventory was there the entire week for the products that i was interested in importing. Imported some products and maybe 3 hours later they are out of stock. Be Careful as i made ads for these products only to drive customers to my store for a product that was out of stock
Hello Trendlocker,
Every feedback matters and thank you for your transparent review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Our inventory is constantly replenished, especially the newer in-season products to fit every business owner's needs but we're taking the opportunity to investigate to get to the bottom of your experience. Please don't hesitate to reach out again, we'd love to hear more from you!
Nice pictures and products but this app is a waste of time. The majority of products have less than 50 inventory and they will run out of stock in less than a week so you will have to replace the product with something else. It's time consuming. I'm still filling my store and already have their products going out of stock. Not even the time to fill my store. Now I will have waste my time to replace these products again.
Hi Keieva,
This is Sherwin, co-founder of Trendsi. Thank you so much for your review and your feedback matters a lot to us. We are sorry for the inconvenience that this low-stock issue has caused you, and we are currently working on improving this experience for you. Given that we are constantly restocking products, products that are out of stock may be back in stock. Therefore you can leave the products in your store and the inventory will be updated as soon as we restock.
We will allow you to request restock for products that have low in inventory and you could see the status of the restock in the future. Furthermore, we are increasing the depth of our inventory for the next few months and you can see it reflected in inventory level soon. Last but not least, we highly encourage you to use the inventory filter on the home page and also to check the inventory level in product detail before you add products to your Shopify store.
Thanks again for your time and patience.
Setting up my store and had some questions I didn't see covered in the help section on Trendsi or Shopify. Angelo was quick, easy to understand and answered my questions easily. I figured out most of how to set it up on my own, but had some questions about shipping. So far setup has been easy and I can't wait to add more products!
Hi, The Purple Lily
Thanks for taking the time to post this review! We really appreciate it. We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.
Chat feature is super helpful! Raymart was able to answer my question in just a few minutes and will save me time. Thank you so much!
Hi, Three Bears Boutique
Exceptional customer service is very important to us and we are glad Raymart was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
So I've worked with MANY people at this company, and all I can say is WOW! They are growing, and fast! Along with that comes growing pains as well. I'm happy to say, so far, every problem is met with swift solution with a smile! This is how customer service should be. Special mention to Faustina tonight! She helped me on 3 issues. Also, Jaylene as she has been here from the beginning always ready to help with anything I've needed to be successful. Great company to work with.
Hi Thred Therapy Boutique,
We are beyond grateful that you've taken the time to leave us your honest review. We are thrilled that our team was able to provide you with the support that you need and for your outstanding commitment with Trendsi. We appreciate you and as always, please do not hesitate to reach out again!
Just placed my first order through my shopify account and had a quick question , angelo helped answer my questions quickly and thoroughly !
Hi, Prettybabeco
Thank you so much for your feedback. We are glad that you are enjoying our services and will continue to help you grow your fashion business. Don't hesitate to reach out if you have any additional questions.
Angelo was super helpful, quick to reply and very clear on how to help me fix a small issue on my first day of using Trendsi!
Hi, Elle Rae Boutique
Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
Whitney - is amazing !!! Support are great and fast help !!! And app is so great and easy to use. Thank You !
Thank you so much for taking the time to leave us a review. We are so glad that Whitney was able to provide you with the assistance that you deserved. 💛
angelo was so patient and walked me through the set up step by step :) he also helped me figure out errors i had on my store
Hi, ninasbeautyandfashion
Exceptional customer service is very important to us and we are glad Angelo was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!
I’m a new user; just set everything up today. I had some issues with providing my business verification. I spoke with Chette via email. Chette answered my questions immediately and got my approval completed. I appreciate the prompt reply and assistance! Looking forward to future positive experiences.
Hi, Uplifted Boutique
Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products but support you in all aspects of your business.