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I love the real time product support. Angelo was awesome and gave me the info i needed right away!!
Hi, Chic Crab Boutique
Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!
I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me
Hi Vicky and Lucas,
We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
So far Anya, has helped a lot clearing up information and concerns and I look forward to seeing how the products are shipped and where this leads!
Hello BabyonBoard,
That's fantastic to hear! Anya is doing a great job addressing your questions and concerns. Exciting times ahead as you await the arrival of your products! 🌟🚚 Keep us posted on your experience!
I do like working with this app. unfortunately, the only thing I'm not very happy with is that this company is only for USA territory, most of my clients are from Europe and Asia.
but even like that, I love the customer service, they have answered me in minutes. hazel was marvelous with me, she answered all my questions and she answered them very clear.
this APP, recomendable.
Hi, liwei love fashion
Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.
Hi Southern Belle Nails & Boutique,
Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!
I am not new to Shopify but new to Trendsi. I felt in love with their products, photo styling and, wide variety of colors and sizing. It took a little while to efficiently add items to my store by making smaller and item specific collections before sending it over to my store. I am still very early in the process and my store has ben open less than a week. There is one issue that is concerning and I'm currently navigating through. If you would like to sell using Google or Amazon, there is necessary product information that Trendsi does not provide which have proved to be quite frustrating at the moment. There is a solution, but it's just one more thing to list of things you have to do to for your store to be successful. I will say that Gretle was a great help in helping me sort out this issue. I am also a little concerned about shipping and hope these issues have been addressed from the other sellers' complaints. Aside from that, I'm excited to see what happens.
Hi FanciHD,
It's great to hear that you're excited about using Trendsi and have had a positive experience with our products, photo styling, and variety of colors and sizing. Starting a new store can be a process that involves learning and navigating through various challenges, so, understandably, you're facing some concerns.
It's also encouraging to hear that Gretle helped assist you with sorting out the issue. Customer support can play a vital role in resolving concerns and providing guidance throughout your journey, and this is one of our top priorities.
As for shipping, we understand that shipping experiences are important for your customers, and rest assured that we are continuously looking for better options for improving our shipping.
Overall, it's fantastic that you're excited to see what happens with your store. Starting a new venture can be challenging and rewarding, and with time and effort, you'll likely find solutions to the obstacles you encounter. Stay proactive, continue exploring your available resources and support, and as your trusted partner, we are always here to help. Let's grow your fashion business together. ❤️
Just getting started but Allan was great and fast with the support! Thank you for helping me get started!
Hi, Fashionable Faith
Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.
Application au top avec un service client professionnel et réactif (particulièrement Maria). Je suis hyper ravie!
Hi, Natichoupi
Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Maria. Let us know if you need anything, and we are always happy to help.
Je suis hyper contente concernant le Service Cliente! Les filles que j'ai eu (Lee et Hariette) sont incroyable, une rapidité incroyable! Je viens de commencer avec eux pour ma boutique Shopify sur USA ils ont une énormément variété de produits fabuleux!! Le seul petit problème, dommage qu'ils ne livre pas internacional, étant donné que je suis de Suisse!
Hi, Curv'Addict
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!
Just spoke to Gretel and she was quick to respond and helped me right away with my question regarding local pick-up option. So far, it's been going really well. Just started last night but I was able to download the app with no problem and started adding items to the site.
Hi, arwen’s-boutique
Thanks so much for the awesome feedback! We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️