전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 4월 15일

I have worked with Joel in customer service and he is always so kind and helpful. Thanks Joel!

Hey Hunni LLC
미국
앱 사용 기간 대략 1년
답글 ShopSocial, Inc.개 2024년 4월 17일

Hello Hey Hunni LLC,

Thanks a bunch for the shoutout! It's awesome to hear you had a great experience. 😊 Keep rocking those customer service vibes!

2024년 3월 11일

What I love about Trendsi is they customer service, very fast and dependable. Thanks JULES for your awesome customer and tips.

COCO CRESS
미국
앱 사용 기간 대략 2년
답글 ShopSocial, Inc.개 2024년 3월 13일

Hello COCO CRESS,

Thank you so much for the kind words! We're thrilled to hear that you're enjoying our customer service and tips. Jules will be delighted to know they made your experience awesome. We appreciate your support! 😊👍

2024년 1월 23일

I recently started ramping up my women's e-commerce site, Lauxiva, and have had a few issues which I have had to try and contact the company I use to source my products from. Most of them have been less than desirable, but when a customer emailed me saying he had gotten the wrong size and it needed to be changed, I was concerned it would be a huge hassle to get it changed. HOWEVER, when I pulled up the customer support chat and got connect to Raymart, he was astronomically helpful and got the size of my customer's order in literally a matter of minutes!! I was, honestly, blown away by how GREAT their customer service was, especially as compared to some other companies I've worked with trying to get things resolved! Thanks Raymart and Trendsi, i will definitely be adding more products to my store from Trendsi!

Lauxiva
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2024년 1월 25일

Hello Lauxiva,

Wow, thanks for sharing your experience! 🌟 We're thrilled to hear that Raymart went above and beyond to assist you with such speed and efficiency. Customer satisfaction is our top priority, and we're delighted to have exceeded your expectations. Looking forward to providing you with even more amazing products for your Lauxiva store! ❤️

2024년 1월 24일

We have been with Trendsi for 2 years and haven't had any problems, quality has been good, which has given us great reviews on TrustPilot.

Customer service has been great and Representative Czar has very helpful with a pre-order I had during Spring Festival/Lunar New Year.

I know everyone's experience is different. However, so far, we've been happy with our relationship with Trendsi.

Teddy Blaze
미국
앱 사용 기간 1년 초과
답글 ShopSocial, Inc.개 2024년 1월 26일

Hi Teddy Blaze,

Thank you for sharing your positive experience with Trendsi! We're thrilled to hear that you've had a great two years with us. We appreciate your kind words about our product quality, customer service, and the assistance provided by Representative Czar. We look forward to continuing to meet your expectations and appreciate your ongoing support.💙🥂

2024년 2월 28일

I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business.

Ms. Lorie, thank you so much for your kind and professional assistance.

Essential Wears
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 3월 1일

Hello Essential Wears,

Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂

2024년 3월 4일

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2024년 3월 5일

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.

2024년 3월 17일

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

House of Binx
미국
앱 사용 기간 대략 1년
답글 ShopSocial, Inc.개 2024년 3월 19일

Hello House of Binx,

Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

2024년 3월 11일

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 3월 13일

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!

2024년 3월 1일

I must say, Trendsi support has been truly incredible. Their team is exceptionally quick to respond and has efficiently answered all my questions. A special shoutout to Dave – thank you for all your help. Your assistance has been invaluable, and I greatly appreciate it. Keep up the fantastic work!

Monee Simone
미국
앱 사용 기간 6개월
답글 ShopSocial, Inc.개 2024년 3월 4일

Hello Monee Simone,

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Trendsi support, especially with Dave's assistance. We're committed to providing quick and efficient help, and we're grateful for your appreciation. Here's to continuing to deliver fantastic service!

2024년 3월 14일

Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!

The Freckled Lily
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 3월 19일

Hello The Freckled Lily,

Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂