전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 3월 2일

Joel was very helpful with answering all of my questions and a very kind person!! And did it all very fast!:)

The Pink Housewife
미국
앱 사용 기간 6개월
답글 ShopSocial, Inc.개 2024년 3월 4일

Hi The Pink Housewife,

Thank you so much for your kind words! We're thrilled to hear that Joel provided you with excellent service and speedy assistance. We truly appreciate your feedback and hope to continue exceeding your expectations in the future! ❤️

2024년 3월 1일

I must say, Trendsi support has been truly incredible. Their team is exceptionally quick to respond and has efficiently answered all my questions. A special shoutout to Dave – thank you for all your help. Your assistance has been invaluable, and I greatly appreciate it. Keep up the fantastic work!

Monee Simone
미국
앱 사용 기간 6개월
답글 ShopSocial, Inc.개 2024년 3월 4일

Hello Monee Simone,

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Trendsi support, especially with Dave's assistance. We're committed to providing quick and efficient help, and we're grateful for your appreciation. Here's to continuing to deliver fantastic service!

2024년 4월 28일

Love Trendsi!!
Dave was so helpful with the questions I had. Great experience!

MyFave Denim
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 30일

Hi MyFave Denim,

That's awesome to hear! We're thrilled you had a great experience with Dave. Thanks for sharing your feedback! 🌟

2024년 4월 24일

Lorie was awesome!! She helped me resolve my questions quickly and put my mind at ease. Thank you for the excellent customer service Trendsi!

The Queens Hanger Boutique
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 25일

Hello The Queens Hanger Boutique

Thank you for your wonderful feedback! We're delighted to hear that Lorie provided you with excellent customer service and was able to resolve your questions quickly.

At Trendsi, we strive to provide top-notch support to our customers, and we're thrilled that Lorie could put your mind at ease. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

2024년 2월 16일

I had to change an address for a customer, and Chette made it quick and easy!

Bitty Bee Boutique
미국
앱 사용 기간 11개월
답글 ShopSocial, Inc.개 2024년 2월 21일

Hello Bitty Bee Boutique,

Thanks for the shoutout! Glad we could zip through that address change for you! 🚀

2024년 4월 26일

My customer raised concerns about a shipment, leading to my inquiry to Lorie. I am truly impressed by Lorie's prompt response to my shipping-related inquiry. Her efficiency and clear communication exemplify outstanding customer service.

BYTFS
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 30일

Hello BYTFS,

Absolutely thrilled to hear that Lorie was able to swoop in and save the day with her lightning-fast response and crystal-clear communication! We're all about top-notch service here, and it sounds like Lorie nailed it! 🚀🌟

2024년 2월 20일

Honest Review: Customer service is good. Product quality could be good but also bad.

Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.

Melizafashion
네덜란드
앱 사용 기간 7개월
답글 ShopSocial, Inc.개 2024년 2월 22일

Hello Melizafashion,

Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️

To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods.

Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future.

Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.

2024년 4월 26일

I love Trendsi. It is so easy to navigate and integrates with my Shopify so easily! I have used their chat feature and their customer service is top notch!

Heaves and Hos Clothing
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2024년 4월 30일

Hello Heaves and Hos Clothing,

That's awesome to hear! Glad Trendsi's been such a smooth ride for you. Let us know if you need anything else! ❤️

2024년 3월 24일

I have been using Trendsi for less than a year. They have quality products, friendly-flexible customer service, on-time delivery, and most importantly quality fulfillment packaging.

Pure Serenity DBA
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2024년 3월 26일

Hello Pure Serenity DBA,

Thanks for sharing your experience! We're thrilled to hear you've been enjoying Trendsi. Quality products, friendly service, and on-time delivery are what we aim for. Keep rocking those trendy finds! ❤️💪

2024년 4월 1일

Raymart was a great help and provided excellent service. Every encounter I have had with the Trendsi team has been great.

OMG! Rose
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 4월 3일

Hi OMG! Rose,

Thanks a bunch for the glowing review! We're thrilled to hear that Raymart and the Trendsi team have been knocking it out of the park for you. Here's to many more fantastic encounters ahead!" 🌟