Trendsi: Fashion Dropshipping , 리뷰 3,095개
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I had come across some tagging issues and contacted support I believe Debra. She was able to take care of quickly.
Hi Crossroads Boutique LLC,
This is Sherwin, co-founder of Trendsi. Thank you so much for your feedback. We are actively working on the shipping and communication during peak season. Reducing shipping time is indeed one of our top priorities. Except for peak season, we can guarantee 5 - 10 business days shipping from our overseas warehouses. Furthermore, more products will be available in the US warehouse soon.
We are working on adding the vendor name as a tag automatically as we speak and we will look into the search issue that you experienced.
Thanks again for finding us and being patient while we are improving our services.
Trendsy es el mejor aplicacion para vender lamentablemente no hace entrega a otros paises en latino america solo entrega en USA
Hi, promil04
Thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. We are currently working on how we can improve our International Shipping, we will resume as soon as we have a better process to deliver outside USA. Please continue to reach out to our amazing customer support team whenever you need help.
So far my experience with this app has been really good. Their merchandise is good quality at awesome wholesale prices. I received quick responses from customer service about an inquiry. My only complaint is that the shipping takes a little long.
Hi Doll Baby Boutique LLC,
We have recently experienced some shipping delays for our overseas orders due to holidays, extreme weather, and rise in COVID cases. However, we are working on stocking more US items as we speak so you can choose our 2-5 business days domestic products instead. If there are any orders that take longer than the 5-10 business days guarantee shipping time, please reach out to our 24/7 customer support so we can look into the cause of the delay for you. Thank you so much for your feedback!
I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!
Hi, Pink Pear
We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner
Hi, Divine & Reach
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.
Hi My Gift Fashions,
User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments to Charmaine. Please reach out again!
good rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
Hi, HAMOODO
Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛
I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch
We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique,
Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!
Hi Designs By Blyss,
Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛