리뷰 (3,331)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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2024년 1월 20일에 편집됨

Angelo and Jules provided exceptional support when I encountered issues with my shop. His expertise and willingness to assist were invaluable in resolving the problem swiftly and effectively. His professionalism and patience made the entire process seamless. I greatly appreciate Angelo's dedication to ensuring customer satisfaction. Thank you for the outstanding assistance

My Threadz Boutique
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2024년 1월 9일

Hello My Threadz Boutique,

Thrilled to hear your positive feedback! 🌟 It was a pleasure assisting you with your shop, and I'm delighted we could resolve the issues swiftly. Your appreciation means a lot! If you ever need assistance again, don't hesitate to reach out. Cheers to seamless processes and satisfied customers! 🚀😊

2023년 10월 14일

I recently had the pleasure of interacting with Trendsi's customer service representative, Anya, and I must say she did an excellent job. Anya was not only professional and courteous but also highly knowledgeable and efficient in addressing my inquiries. Her willingness to go the extra mile to assist me left a positive and lasting impression. I highly commend her for her outstanding service.

Legacy Marketplace
미국
앱 사용 기간 7개월
답글 ShopSocial, Inc.개 2023년 10월 16일

Dear Legacy Marketplace

Thank you for your glowing review of your interaction with Anya! We're thrilled to hear that she provided you with excellent and professional service.

Anya's knowledge and efficiency in addressing your inquiries are qualities we greatly value in our team, and her willingness to go the extra mile is truly commendable. We appreciate your commendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!

2023년 10월 7일

Trendsi has incredible customer support. I love the fact that you can reach them 24/7. Dave in customer service is extremely knowledgeable, friendly, and was quick to help answer my questions thoroughly.

All The Wrage
미국
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2023년 10월 8일

Hello All The Wrage,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer support team, especially with Dave. We're committed to providing excellent service 24/7. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support! ❤️

2023년 11월 20일

I could not be any happier with customer support. Allan had amazing customer service and he had so much patience with me and walked me through every step. I was having issues with customers being able to checkout and Allan came to the rescue. Thank you again Allan !! You are the best!!!

JEL Flavors
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2023년 11월 22일

Hello JEL Flavors,

Thrilled to hear about your positive experience! Allan truly is a customer support superstar, and we're delighted he could assist you so effectively. Thanks for the shoutout, and feel free to reach out if you need anything else. ❤️

2023년 9월 18일

I was having multiple questions with regards to shipping rates, zones, origin and its setup. Chette has been super prompt explaining all of my questions in detail. She even guided me through setup. She was very friendly, helpful and patient with everything I needed help with.

StoriaFashion
몰디브
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2023년 9월 19일

Hello StoriaFashion,

Thank you for sharing your positive experience with Chette! We're delighted to hear that she provided you with excellent support and went above and beyond to assist you with your shipping questions and setup. We're proud to have her on our team. If you have any more questions in the future, feel free to reach out. We're here to help!

2023년 9월 2일

Great Supplier, Fast Shipping Times, High Quality Products Their Customer Support is Awesome "Maria" helped Me Answer my questions in seconds REALLY RECOMEND TRENDSI!!!!

HearthSideHome
미국
앱 사용 기간 10개월
답글 ShopSocial, Inc.개 2023년 9월 4일

Hello HearthSideHome

Thank you so much for your review! We're thrilled to hear that you find us to be a great supplier with fast shipping times and high-quality products. It's wonderful to know that Maria provided awesome customer support and quickly answered your questions. Your recommendation means a lot to us!

2023년 10월 8일

Highly recommend Trendsi! Not only is their service top-notch, but I also want to give a special shoutout to Raymart. He was incredibly kind and addressed all of my concerns with patience and professionalism. If you're looking for quality and exceptional customer care, Trendsi is the way to go!

HUE
미국
앱 사용 기간 7개월
답글 ShopSocial, Inc.개 2023년 10월 10일

Hello HUE,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Trendsi and especially with Raymart. We truly value your recommendation and look forward to serving you again in the future! ❤️

2023년 10월 9일

Great app, reliable, easy to install and manage. Used it for a quite some time and no issues whatsoever. I had chats with Chette and Angelo lately, also a couple other members of the team in the past and I always get fast, accurate and friendly CS.

BOHIQ - Women's Clothing - Plus Size Fashion
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2023년 10월 10일

Hello BOHIQ - Women's Clothing - Plus Size Fashion,

Thank you for your positive review! We're delighted to hear that you find our app great, reliable, and easy to manage. Our team, including Chette, Angelo, and others, truly appreciates your kind words and is always here to provide fast, accurate, and friendly customer support. If you ever have more questions or need assistance, feel free to reach out anytime. ❤️

2023년 8월 23일

I thought the drop-shipping process would be problematic especially when it comes to following up on my customers orders. The Customer Service I received from Gretle to my surprise was phenomenal. She promptly answered all my questions regarding the customer order and when should they expect to received their order.

Yolanies
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 8월 25일

Hi Yolanies,

I'm glad to hear that Gretle provided exceptional customer service and addressed your concerns regarding the drop-shipping process. We always strive to ensure a smooth and reliable experience for our customers. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your feedback! ❤️

2023년 9월 8일

I had the pleasure of interacting with MIA from customer service who was not only incredibly kind but also remarkably knowledgeable. Her warm and friendly demeanor made me feel valued, and her expertise and patience in addressing my questions and concerns were truly impressive. MIA swiftly and effectively resolved my issue, turning what could have been a problem into a positive experience. MIA is a true asset, and I wholeheartedly recommend her exceptional service to anyone seeking assistance!

Bella Vesti
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 9월 9일

Hello Bella Vesti,

Thank you for taking the time to share your wonderful experience with MIA! We're thrilled to hear about the exceptional service you received. We're lucky to have MIA as part of our team, and we appreciate your recommendation. If you ever need assistance in the future, don't hesitate to reach out. Have a great day! ❤️