리뷰 (3,332)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 28일

Czar with customer support was amazing. My issue was with connecting my Shopify and Trendsi account, and she fixed it in a matter of minutes. Czar saved me from so much additional stress. Thank you again, Czar!

Flashy Peach Boutique
미국
앱 사용 기간 25분
답글 ShopSocial, Inc.개 2024년 3월 1일

Hello Flashy Peach Boutique,

Thank you for the glowing review! We're thrilled to hear that Czar provided such amazing support, swiftly resolving your connectivity issue. Here's to hassle-free operations ahead! 🌟

2023년 12월 7일

I thank you for assisting me in finding the status of my two orders.
Harold, your virtual assistant was very helpful in finding my orders and their status expeditiously.
Thank you all.
Murelda Bridge.

LILY OF JAMAICA FASHION HOUSE.
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2023년 12월 9일

Hello LILY OF JAMAICA FASHION HOUSE.,

Thrilled to hear that Harold, our virtual assistant, could swiftly help you with your orders! We're here to make your experience seamless. If you have any more questions or need further assistance, feel free to reach out. Thanks for your kind words! ❤️

2023년 11월 12일

Customer Service is very helpful and timely. Raymart took all of my concerns into account, and sent me in the right direction. Very patient and easy to work with.

Momo’s Boutique
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2023년 11월 14일

Hi Momo’s Boutique,

Absolutely thrilled to hear about your positive experience! 🌟 We're delighted that Raymart could assist you promptly and effectively. Our team is always here to make your experience seamless and enjoyable. If you ever need assistance again, just reach out – we've got your back! 🚀

2023년 8월 15일

I love the customer service Maria took care of everything I needed help with Trendsi is an amazing app & if you are not using it, I suggest you do! Don't miss out on Trendsi like people who missed out on Bitcoin!

AURORÉ COUTURE
미국
앱 사용 기간 대략 1개월
답글 ShopSocial, Inc.개 2023년 8월 17일

Hello AURORÉ COUTURE,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️

2023년 11월 17일

Gretle, provided excellent customer service discussing how the shipping process works with Trendsi. I'm a new business with Trendsi and appreciate her kindness and patience.

Meraki Mobile Boutique
미국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2023년 11월 21일

Hello Meraki Mobile Boutique,

Thank you so much for your kind words! We're thrilled to have you as part of the Trendsi family. If you ever have more questions or need assistance, Gretle and the whole team are here to help. Cheers to your new business venture!

2023년 9월 29일

I am writing this review to express my profound disappointment with Trendsi, particularly concerning their shipping and customer service.

I have been a loyal Trendsi customer for over four years and have recently encountered a series of issues that have severely impacted my business. First and foremost, the shipping times have become unacceptably slow. I made a purchase on September 22, and as of today, an entire week has passed, and my order has not even been shipped. When I reached out to customer service for assistance, their response was far from satisfactory. They repeatedly assured me that it would take only "3-4 days" for my order to process, which has proven to be incorrect.

Furthermore, I have discovered that many of the products available on Trendsi can be found on AliExpress and the Kakaclo app at significantly lower prices. This discovery has raised questions about the value of continuing my business relationship with Trendsi.

To make matters worse, when I inquired about the status of my package, I was given false information by one of Trendsi's representatives, claiming that the package was already in transit overseas. This misinformation is unacceptable and further erodes my trust in this platform.

Additionally, I attempted to update my review using another account, but I encountered a problem. It appears that Trendsi does not allow me to modify my review, which raises concerns about transparency and accountability.

Throughout my time with Trendsi, I have noticed several inconsistencies and untruths, such as their response regarding the availability of men's clothing. When I inquired about this, I was told that the men's section had been recently removed, which was not the case.

In summary, my experience with Trendsi has been marred by slow shipping times, inaccurate information from customer service, price disparities with other platforms, and difficulties in updating my review. I have encountered numerous issues, including customer cancellations due to delays, items going out of stock, and slow restocking procedures.

As a long-standing customer, I expected better service and reliability from Trendsi. Unfortunately, my recent experiences have left me with no choice but to express my dissatisfaction with this platform.

Canine's World
미국
앱 사용 기간 3개월
2023년 10월 26일

Czar was super helpful! She answered all my questions and resolved my issues. Thanks a lot!

Jobless Cat
미국
앱 사용 기간 1년 초과
답글 ShopSocial, Inc.개 2023년 10월 28일

Hello Jobless Cat,

That's fantastic to hear! We're thrilled Czar could assist you promptly and effectively. Don't hesitate to reach out if you have more questions in the future. Thank you for your kind words! 😊🌟

2023년 10월 2일

Raymart did an outstanding job to help me with a customer's return. Thank you so much Raymart for being great at what you do!!!

Gifts 4 Me Too
미국
앱 사용 기간 7개월
답글 ShopSocial, Inc.개 2023년 10월 4일

Hello Gifts 4 Me Too,

Thank you for your kind words! We're delighted to hear that Raymart provided you with outstanding assistance. We'll be sure to pass on your appreciation. If you ever need further help, don't hesitate to reach out. Have a wonderful day! ❤️

2023년 11월 5일

I had a fast experience with Gretle and she was very pleasant. This was a great first time experience.

Jewel ME
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2023년 11월 7일

Hello Jewel ME,

Thank you so much for your kind words! We're thrilled to hear that you had a fast and pleasant experience with Gretle. We're looking forward to providing you with many more great experiences in the future!" 🌟

2023년 9월 3일

so far so good set up was really easy allan helped me get all my docs goin and approved

Hava-Kini
미국
앱 사용 기간 5개월
답글 ShopSocial, Inc.개 2023년 9월 4일

Hello Hava-Kini

We're delighted to hear that your experience with Trendsi has been smooth and hassle-free. It's fantastic to know that our setup was easy for you, and we're grateful to Allan for helping you with your documents and approvals.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way!