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So far, so good. All I can speak on is the customer service. It's awesome and I just go off the phone with Lorie and she was so very helpful.
I do like the fact that they have plus size, where most vendors do not.
Hi, ChicaButikii
We're glad that Lorie helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for the review and we encourage you to reach out anytime you need help!
They have good products. The app is clear and synced with my store effortlessly. Can't wait for the updated version with new features!
Hi Full Style Living | Store,
Thank you so much for your review! We are glad that you like the products and integration of Trendsi. We are always trying to improve our app to better serve online sellers like you. If you have any features you would like to see on Trendsi, we would be delighted to hear about them. Please don't hesitate to reach out if you have other questions or feedback. We are always here to help.
Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.
Hi Belle Clothing,
Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️
Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.
Hi, A.B.M.S.SHOP
We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕
I truly appreciate Mia & Trendsi they are very hands on with there service. I truly love all there products they are very reasonable with there prices they help me out alot. I would love to continue to do business with them.
Hi, Nyla & Gigi's
We appreciate you taking the time to leave us a review. It is our mission to provide excellent customer experience to our dear sellers like you and we're glad that Mia was able to help you. Please reach out to our amazing customer support anytime, we're here for you 24/7.
I love the products they offer. Two reasons I'm not giving 5 stars. the Shipping time on some products are two long and they don't offer men's. Their support staff is great and they always reply to you super fast. Today i worked with Hazel and she was amazing. I would definitely Recommend them. Thank you Hazel.
Hi, For us B'Tique
We're glad to hear that Hazel was able to help you. While men's clothes aren't available yet, you have nothing to worry about. Trendsi loves to innovate to perfectly fit our dear seller's needs. We appreciate your patience with us and feel free to reach out again should there be anything else we can help you with.
So far the only issue I've had is with shipping times! Takes a while for them to move from processing to shipped so please be aware you're going to have a 3-4 day processing time in addition to your shipping time. Especially for overseas items.
Hello Estevia Enchantique,
Thank you for sharing your feedback with us! We appreciate your patience and understanding regarding our processing and shipping times. We're continuously working to improve our efficiency and appreciate your support. If you have any further concerns, please don't hesitate to reach out. Thank you for choosing us! ❤️
I reached out for help setting up shipping rates and Mia was exceptionally helpful in getting everything squared away in no time. So far Trendsi has great customer service, now lets see how the rest goes. Will be back to submit another review once i experience the shipping times. Thanks again Mia and Trendsi!
Once again Mia pulled through for me. Response time was fast and very helpful. Thanks again!
Hi, duckiesworld
Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)
I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.
Hi SMS Fashion Wear,
It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.
Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.
While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.
Hello Chinnystores,
Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!