리뷰 (3,636)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 11일

Chette was very helpful in fixing my concern with a code not working

D'Janee Boutique
미국
앱 사용 기간 14일
답글 ShopSocial, Inc.개 2024년 1월 12일

Hi D'Janee Boutique,

Delighted to hear that Chette came to the rescue! 🚀 We're thrilled to have such a helpful team member. If you ever need assistance again, you know where to find us. 💙

2023년 12월 16일

I love the customer support. I were connected with Czar and she was great. I'm in love with Trendsi

QuirkyVibes
영국
앱 사용 기간 대략 2개월
답글 ShopSocial, Inc.개 2023년 12월 24일

Hello QuirkyVibes,

Thank you so much for your awesome feedback! We're thrilled to hear that you had a fantastic experience with Czar and that you're loving Trendsi. Our team is always here to provide top-notch customer support, so if you ever need anything else, just let us know. Happy shopping! 🌟💙

2024년 3월 4일

The customer service is amazing. Czarina Castaneda Is awesome

Gold Sea Treasures
미국
앱 사용 기간 3개월
답글 ShopSocial, Inc.개 2024년 3월 6일

Hello Gold Sea Treasures,

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Czarina Castaneda. We'll be sure to pass on your compliments to her. If there's anything else we can do for you, just let us know! 😊

2024년 2월 3일

Best fashion dropshipping app. Customer service is great. Especially Mary who was very helpful. Mary is such a competent and nice person. We are happy to work with Trendsi.

Heylo
독일
앱 사용 기간 1일
답글 ShopSocial, Inc.개 2024년 2월 7일

Hi Heylo,

Thank you for the amazing review! 🌟 We're thrilled to hear you're loving our fashion dropshipping app and that Mary provided exceptional customer service. We'll make sure to pass along your kind words to her. Excited to continue working together with you on Trendsi

2024년 5월 22일

The support service is excellent, the manager Harold answered all my questions!

Carestylebeauty
폴란드
앱 사용 기간 대략 17시간
답글 ShopSocial, Inc.개 2024년 5월 27일

Hello Carestylebeauty

Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.

2024년 1월 10일

my client never received order months after purchase

31 Woman
미국
앱 사용 기간 4개월
답글 ShopSocial, Inc.개 2024년 1월 11일

Hello 31 Woman,

We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!

Update:

Hello 31 Woman,

As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.

Thank you!

2024년 4월 6일

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

The Haven Collection
미국
앱 사용 기간 대략 10시간
답글 ShopSocial, Inc.개 2024년 4월 8일

Hi The Haven Collection,

Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️

2024년 6월 7일

Easy Site to add to your online Store.

Kell & Co.
미국
앱 사용 기간 8분
답글 ShopSocial, Inc.개 2024년 6월 12일

Hi Kell & Co.,

Thanks for the shout-out! Glad you found our platform user-friendly. We're all about making online selling a breeze! 💪

2023년 12월 24일

This company has bad customer service. After 4 different situations, I'm deleting them from my store.

Iamglytja
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2024년 1월 2일

Hi Iamglytja,

We're genuinely sorry to hear about your experience. We're committed to providing top-notch customer service, and it's disheartening to learn we fell short. Your feedback is crucial for improving, and we'd love the opportunity to make things right. Don't hesitate to get in touch with us directly so we can address your concerns and regain your trust. 🌟

2024년 2월 28일

Joel was great. Answered my question and was very patient with me.

Olivia Wilds
미국
앱 사용 기간 2개월
답글 ShopSocial, Inc.개 2024년 3월 1일

Hi Olivia Wilds,

Thanks so much for the shoutout! I'm thrilled to hear that Joel was able to help you out with patience and expertise. We're here whenever you need us again!