Trendsi: Fashion Dropshipping

Angelo, was friendly and helpful. My question was answered immediately! Thanks Trends for a great experience!!

I will only rate 4 stars because I just placed my first order so I cant judge them based on that but Allan had such amazing customer service! highly recommend this app

It’s my first time using this app and had some questions and Hazel responded very quickly! She was able to answer all of questions!

I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much

Trendsi will do their best to give you their best. Chelle was awesome in answering all my questions in a timely manner. Their customer service is built on professionalism and pleasing their client's.

Je suis hyper contente concernant le Service Cliente! Les filles que j'ai eu (Lee et Hariette) sont incroyable, une rapidité incroyable! Je viens de commencer avec eux pour ma boutique Shopify sur USA ils ont une énormément variété de produits fabuleux!! Le seul petit problème, dommage qu'ils ne livre pas internacional, étant donné que je suis de Suisse!

I THINK THAT THIS A GOOD APP HAVING HAD NO PROBLEMS. LOVE SUPPORT CHETTE WAS VERY HELPFUL. THANKS FOR THE HELP

CONS: I would love to give Trendsi a 5 star but I gave a 4 because they offer international shipping (outside of the USA) but don't offer returns/exchanges globally other than USA. That makes it challenging selling globally especially being based in Canada. I have spoken to Lee (customer service rep) about it and they said they are working on offering returns/exchanges globally. I hope this will happen soon because I don't want to switch suppliers and it will also improve business for both Trendsi and others. They also don't offer private labeling and custom packaging but they are in the works of it. Hope that doesn't take long as well.
Inventory sells out too quick. They don't have enough as a dropshipping company so i am always having to add new items everyday. It takes too long to add products in my Shopify platform as you'd have to add them individually but it is still fairly easy. Just a click and it's added. Hopefully they will add a system where multiple items can be chosen. Shipping time out of the USA is 2 to 3 weeks. PROS: Outstanding customer service. They are always there when I need them. I love the fact that they have a chat system on their website rather than texting me as other dropshippers do. Lee and Gretel have been very kind, patient and full of information. They provide clear photos, accurate product descriptions, sizing and material information. This is huge for me because it takes a lot of time to sort photos and write descriptions. They make it easy. I am very happy with this as other companies don't provide the right information and clear photos. Their website is very organized and easy to use. It is 100% user friendly. Trendsi is great for anyone starting out in the USA and only targeting USA. Once they start offering returns and exchanges globally, I will definitely rate them a 5 star. Everything else is great and I am happy to continue business with Trensdi.

Customer service....lee answered my question withing less than a minute. Very fast and straight to the point, very friendly and helpful!

Trendsi....Very Fast Shipping Times Compared To Other Suppliers
Great Veriety Of Items
Amazing And Friendly UI
Affordable And Resonable

9/10 So Far, Looking Forward To Doing Business With Them.

So far so good.
The installation and connection to Shopify didn't go as smooth as expected, because I work with Firefox. I had to do it from a chrome browser. Now it's connected and running. I hope I don't have further browser issues.
Lorie was of great help , and helped me sort it out.