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The majority of my sales are through this app--it's super easy to use and I run into very few problems. When I do have challenges, I reach out to customer service through the chat and they provide an instant response. They are usually very helpful-- most recently I encountered Gretle.. she checked on 4 different orders for me and was able to provide me the information I needed with some humor and kindness on the side. I am grateful to have this app and the support from the staff at Trendsi.
Hi, Dress Junkie Boutique
We are so happy that Gretle was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Lee was a huge help in correcting a delivery zip code issue we had on an order. I appreciate the prompt service Lee provided!
Hi, U Boutique
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
I have not gotten deep into the app yet but the service was amazing. Maria definitely did a great job answering all my questions and showed me examples which was extremely helpful. She was also very quick to respond. Highly recommend Maria.
Hi Wild Moxi,
Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress free and we are so glad that Maria was able to help you get started. Please don't hesitate to reach out again when you need help!
Trendsi is a great platform for drop shipping fine jewelry and other fashion products. Great Customer Service. Gretle delivered exceptional customer service and helped with my every needs!
Hi Luna Jewelz,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions. ❤️
still sorta new to this i wish there was phone number to call to speak to them. but I understand their chat is great. Allan was super helpful
Hello The Pretty Penny Boutique by Frilly Frolics,
Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback. ❤️
I LOVE TRENDSI, really they are professional and have very quick customer service, even very quick to call you back through phone! all representatives are very helpful , I contacted Raymart , allan, and through phone Charmaine and all of them soo sweet and respectful.
I would take the pride to keep working with Trendsi for long long term.
Love,
Dr.Ahmad
Hi, Lolitaa LLC
Thank you so much for your kind words! We'll make sure to pass along the compliments to the team. Please don't hesitate to reach out to our 24/7 support team again!
Very happy with the service. Chat is great! Gretle was fast and efficient with assisting me. Super helpful.
Hi, PixyBae
Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.
I requested assistance through chat and Czar was my rep. She was super quick to respond to my questions and helped me so much! She even sent links to get me where I needed to be. Love the communication with Trendsi...there's always someone ready to help. :)
Hello Whimsi Boutique,
That's fantastic to hear! We're thrilled that Czar provided such swift and helpful assistance. We pride ourselves on excellent communication and support. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊🌟
Thank You Lorie for your great support the interaction was amazing answered all my questions in a timely manner.
Maria was fantastic today!! Once again trendsi customer service team is outstanding!! I couldn't do it without them!!
Hello ShannonsChiqueBoutique,
Thank you so much for your kind words! We're thrilled to hear that Maria and our customer service team were able to provide you with outstanding support. We're here to help anytime you need us! ❤️