Omtaler (3 649)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
Redigert 1. mars 2023

I had a questions about my sample order. One item came right away. My other orders had not shown up yet both ordered at the same time. Gretle looked up my order gave me an update. Let me know it would be escalate to there team and find out why it go delayed. I love the quick response time, there customer support staff are very knowledgable and helpful.

Sinful You
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 6. april 2023

Hi Sinful You

Thank you for your detailed review! We understand that shipping experiences are so important for your customers, and we are glad we could help clarify things this time. Please feel free to reach out if you have any questions, we are always here to help!

8. oktober 2023

Chette has been most helpful to me by answering all my questions so carefully and also has been very patient as well. thank you so much for this.

Daisey Blue
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 10. oktober 2023

Hello Daisey Blue,

Thank you for your kind words! I'm glad to hear that Chette was able to assist you effectively and patiently. If you have any more questions in the future, feel free to reach out. Have a wonderful day! 😊❤️

5. oktober 2021

I had a question about an order and Karen was able to help with it. She was very kind and patient and was able to walk me through it.

Soul Sista $5 Jewelry
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 5. oktober 2021

Hi Soul Sista $5 Jewelry

Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.

10. februar 2022

Great app! Karen is very helpful and responds back immediately when having issues and resolves them quickly!

Bia Boutique
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 15. mars 2022

Hi Bia Boutique,

We love your review and we are glad that Karen was able to assist you. Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

13. mai 2022

This is a technology integration that is seamless. The front end and the back end are both equally seamless. The user side is easy to browse and fulfillment side is highly automated cutting down on time.

ShopPurpleUmbrella
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 22. mai 2022

Hi, ShopPurpleUmbrella

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

19. april 2022

Very Happy with Trendsi! Great quality, so much to choose from and my customers are loving the options! Also, customer service is very helpful and responsive, Gretie helped me resolve a simple issue (error on my end) in no time. I am glad I found this to add on and offer my customers. Happy customers mean more sales!

Ruby Rebellion
USA
Rundt 1 måned bruker appen
ShopSocial, Inc. svarte 24. april 2022

Hi, Ruby Rebellion

It is Trendsi's mission to help online sellers grow their business so you can enjoy the fun parts, and we look forward to offering you even better services. We are delighted that Gretle was able to help you. Thank you for your wonderful review, please reach out to our customer support again for any question. We are available 24/7!

22. juli 2022

Thank you so much Mia for your help !
She kindly helped me with my shopify issue. She did her best to help me out. Such a nice and caring person :)

Femy Tag
USA
30 dager bruker appen
ShopSocial, Inc. svarte 20. august 2022

Hi, Femy Tag

We are so delighted that Mia was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

28. september 2021

I recently signed up and ordered some samples. So far I've been thrilled with the quality and the customer service on any concerns has been outstanding. Angelo on the customer service team is helpful and very patient with questions. He took the time to explain how to find things within the app. I highly recommend Trendsi!

Pretty Little Peas
USA
30 dager bruker appen
ShopSocial, Inc. svarte 5. oktober 2021

Hi Pretty Little Peas,

Thank you for your review! Trendsi's core values includes affordable and quality clothing, fast and easy shipping and great customer service. We'll make sure to pass along the compliments to Angelo. Please reach out again anytime you need help!

2. august 2023

As I launch my first e-commerce store on Shopify, I got stuck in fully understanding the shipping process. I reached out to customer service on Trendsi and Lorie was very responsive and helpful in answering my questions. I'm waiting for delivery of the products to ensure quality and understand the timing, but so far, so good!

WiseButterfly Shop
USA
30 dager bruker appen
ShopSocial, Inc. svarte 3. august 2023

Hell, WiseButterfly Shop

We're thrilled to hear that Lorie from our customer service was responsive and helpful in addressing your shipping questions. We understand the importance of getting everything right for your first e-commerce store, and we're here to support you every step of the way.

2. april 2022

The customer service is amazing! I was assisted by Lee via the chat option they have on the App, she assisted me immediately and was very helpful! Looking forward to all the app has to offer!

Lex Lux Boutique
USA
29 dager bruker appen
ShopSocial, Inc. svarte 4. april 2022

Hi, Lex Lux Boutique

Your sweet and honest review truly made our day! Thank you so much for choosing Trendsi and for taking the time to let us know how we're doing so far. We are on a mission to help you start and grow your fashion business. Feel free to reach out again whenever you have questions or feedback.