Omtaler (3 636)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
16. august 2022

I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.

The Strawberry Finch
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 23. august 2022

Hi, The Strawberry Finch

We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

21. mai 2023

Chette has been very helpful knowledgeable and supportive. Thoughtful and patient in handling my questions. Thanks for your help

WATCH & JEWELRY OUTLET
USA
20 dager bruker appen
ShopSocial, Inc. svarte 21. mai 2023

Hi,

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

8. juli 2023

Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company.

Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina models and a host of caucasian models. This is very difficult to allow my customers to know who I am and who I represent. I love diversity and would rather a company that takes pride in it as well. Trendsi does not. I emailed them regarding this and their response was their models are in rotation. Makes zero sense. I do love their merchandise but their shipping and diversity issues out-weighs everything else. I truly hope they fix these issues.

Aprial's Thrift Boutique
USA
Over 1 år bruker appen
24. august 2022

I love this app! Customer support is quick to respond. Lee helped me with some inventory questions and followed up after I lost my connection with the chat. Thank you Trendsi and Lee!

Edgy Mermaid
USA
20 dager bruker appen
ShopSocial, Inc. svarte 28. august 2022

Hi, Edgy Mermaid

Your kind words certainly made our day! We always want to offer our users the best service and user experience. Feedback like this is what makes us continue to strive for ways to improve our services. Thank you! 💛

3. januar 2023

I currently use 2 separate dropshipping services but Trendsi is by far the best! I love the quality of clothing, the ease of use, the stock photos and the customer service. I worked with a representative today by the name of Gretle and she was able to get my issue solved in record time. I would highly recommend using this company for dropshipping.

All That She Needs
USA
20 dager bruker appen
ShopSocial, Inc. svarte 7. februar 2023

Hello!

We are so happy to hear that a member of our CS team was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!

14. januar 2022

May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.

Foxy Lou's Boutique
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 17. januar 2022

Hi Foxy Lou's Boutique,

Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!

9. mars 2023

Nice app. And excellent support from Czar! Any chance a bulk import function will be added any time soon? Plus, I would like to see Trendsi offer to ship to more countries in the near future. And a more robust collection of elegant evening dresses would be great! Good work guys...

JVWELRY
Australia
20 dager bruker appen
18. mai 2023

Thank your for helping me, I found the best fashion supplier and products source, Allan help me a lot so thank you again

BEAUTY COSMOTICS SHOP
Vietnam
Over 1 år bruker appen
ShopSocial, Inc. svarte 19. mai 2023

Hello BEAUTY COSMOTICS SHOP

You're welcome! We're glad to hear that you found a reliable fashion supplier and product source with Trendsi. It's great to hear that Allan was able to help you as well. If you have any more questions or need further assistance, feel free to ask. Good luck with your fashion endeavors! ❤️

8. september 2022

Best addition I made to my store! Whenever I need help locating shipping times the response is very fast. Hazel helped me locate my order within minutes. Don't hesitate to download this drop shipping app! I made sales so much faster then I did buying my products and shipping them myself. Everything is handled for you and you can personalize your invoice so it looks like you shipped the orders yourself!

nailedmoms
USA
20 dager bruker appen
ShopSocial, Inc. svarte 24. september 2022

Hi, nailedmoms

Thank you so much for your amazing review! We are so glad that Hazel was able to help you - she is a gem! Please continue to reach out to our 24/7 CS team for any questions!

5. april 2023

I had a question about Trensi and Raymart was quick to answer and give me the information I needed.

LakeAveCollection
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 5. april 2023

Hi, LakeAveCollection

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.