Omtaler (3 685)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
29. september 2022

This app is easy to use and Angelo in customer service helped me out promptly with my questions I had for an online order.

Bella Physiques
USA
Nesten 2 år bruker appen
ShopSocial, Inc. svarte 5. juli 2023

Hi, Bella Physiques

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

5. oktober 2022

I primarily use Trendsi because they are a free dropshipper. They offer more than even the paid ones do - photos, customer service (shout out to Gretle!), online community support through the Facebook group. Margins aren't great, but they are still perfect for me as I am just starting my boutique. I have no overhead, and I can focus on creating my brand while using their warehouse & marketing materials. Sometimes shipping is super slow, yes. And sometimes there are quality check problems, but overall, I am very happy with Trendsi. I give 4 stars and not 5 because of all the bumps along the way. But I believe in Trendsi and the amazing people who run it and it'll be a powerhouse here very soon. They take boutique owners opinions very seriously and are always pivoting to make things better. Thanks, Trendsi!

Pink Pear
USA
Nesten 2 år bruker appen
ShopSocial, Inc. svarte 25. mars 2023

Hi, Pink Pear

We are happy that Lee from our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

22. mars 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
USA
11 måneder bruker appen
ShopSocial, Inc. svarte 26. mars 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

25. mai 2023

Chette was great!! She immediately solved my issue, provided the answers I was looking for, and was very kind and professional!

ENE TRENDS
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 26. mai 2023

Hi ENE TRENDS,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

29. mai 2023

I really like the layout when you add the items to the store. I love that you include the measurements of the clothing.

I would love to see more trendy items that you would normally see on Fashion Nova and Forever 21. I would also like to see more trendy denim options as well.

Online customer service wait time has been satisfactory. Thank you to the rep that helped me today with my questions and for this opportunity to sell your clothing on my store website.

V Envy Boutique
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 30. mai 2023

Hi V Envy Boutique,

Thank you for your feedback! I'm glad you like the layout and appreciate the inclusion of measurements for the clothing items. We strive to provide a pleasant and convenient shopping experience for our customers.

Regarding the selection of items, we understand your interest in more trendy options similar to what you would find on Fashion Nova and Forever 21. We constantly review and update our inventory to align with current fashion trends. Your input is valuable to us, and we will take your suggestion into consideration when curating our future collections.

We also acknowledge your preference for trendy denim options. Denim is a versatile and popular choice, and we will make sure to offer a diverse range of trendy denim pieces to cater to your fashion needs.

As for the online customer service, we are glad to hear that the wait time has been satisfactory for you. We strive to provide efficient and helpful support to our customers. Our Customer Support is here to assist you with any questions or concerns you may have.

We appreciate your interest in selling Trendsi clothing on your store website. If you have any further inquiries or require any assistance in that regard, please feel free to reach out to our customer service team. Thank you for choosing us, and we look forward to providing you with excellent products and service in the future! ❤️

8. juni 2023

HELLO, I HAVE A ONLINE BOUTIQUE AND HAD MY FIRST REFUND AND I HAD THE PLEASURE OF WORKING WITH “Gretle" WHO WAS VERY KIND AND KNOWLEDGEABLE ON MY ISSUE. I WOULD RECOMMEND TRENDSI TO ANYONE LOOKING TO START A NEW STORE. I HAVE HAD SEVERAL ISSUES BUT THE CUSTMER SERVICE HAS BEEN A REAL GEM FOR THOSE OF US WHO IS STEPPING OUT HERE ON FAITH TO START OUR NEW BUSINESS.

QUALITY'S PRODUCTS
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 9. juni 2023

Hi QUALITY'S PRODUCTS,

That's wonderful to hear that you had a positive experience with "Gretle" and that our customer service has been helpful to you! It's always reassuring when you receive good support, especially when starting a new business. Providing excellent customer service is crucial for building trust and maintaining a loyal customer base and it is one of our top priorities. If you have any specific questions or need assistance with anything related to your online boutique or business, feel free to ask. We're here to help! ❤️

16. juli 2023

I found Trendsi a few months ago, I have been navigating my way thru learning the app and getting items to my store. There are a few minor issues with missing information that applies to certain selling platforms, but, overall I like the app. I like the variety of product and the picture quality is great. I had to chat with customer service today about an upload issue and Anya was very helpful in helping me understand the issue I was having. Although, the issue itself seems a bit restrictive and could be expanded upon. I was attempting to upload one of my collections, but due to many variants with the products, it put me over the 1000 limit for the day with very few products listed on my site. I was under the impression the limit was per product, not per variant of each product as well. All in all still like the app and Anya was very helpful.

SMS Fashion Wear
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 18. juli 2023

Hi SMS Fashion Wear,

It's great to hear that you've been using Trendsi and finding it useful for your store. Our variety of products and high-quality pictures are definitely positive aspects. It's also good to know that Anya from our customer service was able to assist you with your upload issue and help you understand the problem.

Regarding the upload limit, it seems that you encountered a restriction when trying to upload one of your collections. The limit of 1000 uploads per day can include variants of each product, which might not have been clear to you initially. It's understandable that this limitation could be a bit restrictive, especially if you have many variants for your products.

While Shopify has its limitations, it's encouraging to hear that you still like Trendsi overall and that Anya provided helpful assistance. Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️

29. april 2022

This app has been great so far. Hazel has helped me with any and all questions I had in such a timely manner

Divine & Reach
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 3. mai 2022

Hi, Divine & Reach

Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!

Redigert 7. november 2021

Had a problem with setting up Trendsi Store but Charmaine took care of what I needed. Support was very good.
This is an update since I can't seem to leave another review. However had a question on Inventory syncing which Gretle took care off right away. Good customer support.

My Gift Fashions
USA
Over 1 år bruker appen
ShopSocial, Inc. svarte 29. oktober 2021

Hi My Gift Fashions,

User experience is VERY important to us, so we are so happy to hear that the set up was easy. Thank you for the review, we'll pass along your compliments to Charmaine. Please reach out again!

7. mai 2022

good rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

HAMOODO
Jordan
Over 1 år bruker appen
ShopSocial, Inc. svarte 15. mai 2022

Hi, HAMOODO

Thank you so much for taking the time to leave us a review, we are so glad to have you! Please don't hesitate to contact us with any questions or needs in the future. 💛