Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 januari 2023

Great app. There was great customer service by Angelo. He was very helpful. Their customer service is available by chat 24/7

CKS Boutique
Verenigde Staten
Ongeveer 17 uur gebruiken de app
Bewerkt 30 januari 2023

Great selection of products with an intuitive platform. Fast and friendly chat option. My conversation today with Gretle was very helpful!

Soulful Kinship
Verenigde Staten
Ongeveer 14 uur gebruiken de app
20 september 2021

I am thinking of adding them to my store, I just chatted with Maria she was great and very informative. I will definitely place an order and check out their quality.

Diana Glamazon Boutique
Verenigde Staten
16 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 26 september 2021

Hi Diana Glamazon Boutique,

Thank you so much for the review and we welcome all feedback once you try our full service! Please don't hesitate to reach out again when you need help.

27 februari 2022

I really enjoy the help I have received from three wonderful women knowledgeable about the products and how the store front operates Ms. Lorie, Ms, Mia, and Ms. Gretle. They are pleasant to talk to and has compassion in seeing the help is provided to me. I really love this store and the Support Rocks.

qbsmall
Verenigde Staten
Ongeveer 14 uur gebruiken de app
ShopSocial, Inc. heeft geantwoord 16 maart 2022

Hi, qbsmall

We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help. Thank you!

24 maart 2023

I had issues with connecting, I chatted with Mary and she solved my problem very quickly, i recommend Trendsi because of their customer service and the also have nice product.
thank you!

MFGFashions
Verenigde Staten
Ongeveer 13 uur gebruiken de app
ShopSocial, Inc. heeft geantwoord 25 maart 2023

Hi, MFGFashions

We appreciate your fabulous review and we're so glad Mary helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!

14 juni 2022

The app is so easy to use. It really help ups grow our online store with great fashion pieces. I had a few questions and Chette from customer service gave me great tips and helped me all the way. They really make it easy :)

Jadrina
Verenigde Staten
Ongeveer 12 uur gebruiken de app
ShopSocial, Inc. heeft geantwoord 19 juni 2022

Hi, Jadrina

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

9 maart 2022

I contacted Customer Service because one of my customers received the incorrect item. Gretle was very helpful and friendly. I was advised that the issue would be handled within 24-48 hours. I would like to be back in a few days to say that it all worked out!

Blooming Lotus Boutique LLC
Verenigde Staten
14 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 15 maart 2022

Hi Blooming Lotus Boutique LLC,

Thank you for your honest feedback! As a young company, we will encounter sharp turns and we will promise to be transparent and that includes when we messed up! We always use our user's experience as a motivation to be better and better as we continue to grow and we are so glad to have you with us as we do so!

If you need help or have questions, do reach out to our excellent customer support. We are here for you 24/7! 💛

11 maart 2023

Wow! Excelente customer service, I love this application. Allan was so kind, he know what he is doing. Thank you so much

bertofonsi
Verenigde Staten
Ongeveer 12 uur gebruiken de app
28 november 2022

Chette helped me when I had a question and she was so kind and helpful! I had asked my question, and she answered very fast!

Lil Leia's Boutique
Verenigde Staten
Ongeveer 12 uur gebruiken de app
ShopSocial, Inc. heeft geantwoord 30 november 2022

Hi, Lil Leia's Boutique

Thank you so much for such a great review! We work really hard to offer the best service so you can enjoy the fun parts of your business. Please don't hesitate to reach out again for any help needed.

Bewerkt 5 november 2021

I was happy with this app until I received 1 order, it's been 5 days and they haven't sent it yet, my customer is very angry asking for a tracking number which I still don't have, It's like buying from Aliexpress. Also they have a lot of products out of stock, I imported 600 products to my store with variants. When I open any random product a lot of sizes and colors are always out of stock, very annoying, for a customer will be like hunting for a product that is in stock.

Huppa.net
Verenigde Staten
15 dagen gebruiken de app
ShopSocial, Inc. heeft geantwoord 22 oktober 2021

Hi Huppa.net,

We are so sorry to hear this and this is definitely not the normal experience of our orders and services. We will investigate on your order and give you an update via email. Thank you for your feedback and please don't hesitate to reach out to our 24/7 Trendsi Support for assistance.