Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 95% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
12 luty 2023

The costumer service is amazing, they answer all of your questions and concerns fast and efficient. Gretle was an amazing helper I would totally recommend her.

PRJ22
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 27 luty 2023

Hi, PRJ22

Thank you so much! We will be sure to pass on the compliment to Gretle . Feel free to reach out again should you need anything.

13 kwiecień 2022

I was trying to figure out how to add multiple items to my store at once and Gretle was great, quick response and gave me all the information I needed

Alluring Feel
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 14 kwiecień 2022

Hi, Alluring Feel

Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.

22 kwiecień 2023

Thank you Raymart from Trendsi. I've got all my queries cleared with just 10 minutes! No waiting games and so fourth! A great start, don't we!

HOYEWO
Singapur
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 22 kwiecień 2023

Hi,

We are happy that our Customer Support team member Raymart was able to assist you. Please don't hesitate to reach out again anytime. Have a wonderful day!

12 maj 2023

Anya answered my question about shipping time very quickly and let me know how to search specifically for products within my shipping time frame.

BRBCollection
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 13 maj 2023

Hi,
Thank you for your review and we are glad that Anya was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

20 marzec 2022

I chatted with Lorie tonight - I could not access my account as previously with the text of the phone number. She showed me how I could access via Shopify Admin. I was also having an issue with customers not being allowed to ship - she helped me identify that issue - Shopify cannot seperate shipping when one ships from multiple locations. So the info provided assisted me in making the changes to allow customers to use to get shipping - we were getting an error prior. New to Trendsi via Shopify and just working out the "kinks" - Lorie was very helpful.

N-V-Us Fashions & Boutique
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 24 marzec 2022

Hi, N-V-Us Fashions & Boutique

Thanks for your feedback, We will make sure to pass along the compliments to Lorie. Please continue to reach out should you need help with anything else!

1 wrzesień 2021

i just started using Trendsi im waiting for my samples to arrive. So far its been great. Jaylene has been great with answering emails within minutes, she has provided excelent customer service and that makes me feel more comfortble working with the app Trendsi.

Shop btiful
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 5 wrzesień 2021

Hi Shop btiful,

Thank you for your review! We're glad you enjoy Trendsi so far. Let us know if you need anything, and we are always happy to help.

31 marzec 2023

Mary was fantastic. I had a question on sizing and she responded immediately. She also looked into the issue and sent it to the correct department, all the while keeping me in the loop. There's been several who I still have not heard anything from. Mary has been the exception and is a rock star.

Olive Ave
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 5 kwiecień 2023

Hi, Olive Ave

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

21 czerwiec 2022

I think the use of this app is amazingly easy and user friendly. Also, i think they have very good product and everything is easy to understand. When I contact support its great to know that you can actually speak with someone and get immediate results. Gretle was supportive and super helpful. I look forward generating more sales using this app.

I.O. Domani USA
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 24 czerwiec 2022

Hi, I.O. Domani USA

Thank you for the review. We'll make sure to pass along the compliments to Gretle, she is indeed an excellent customer support! Please don't hesitate to reach out again when you need help. 😊

20 marzec 2023

I reached out to customer service, spoke with Raymart. They were extremely fast with their response and very helpful. Best customer service ive had in awhile.

Independent Fashion
Stany Zjednoczone
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 5 kwiecień 2023

Hi, Independent Fashion

We truly appreciate your amazing feedback! Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Please reach out again, we are available 24/7!

Edytowano 9 lipiec 2022

Really good app for fashion dropshipping! Customer support is always online, happy to support for any doubt.

Gilaine
Włochy
3 miesiące korzystania z aplikacji
ShopSocial, Inc. odpowiedział(a) 19 czerwiec 2022

Hi, Gilaine

Thank you for your review! We are committed to providing you with the best service, and we are glad we could be of help. Please feel free to reach out if you need anything!