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I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!
Hi URBANA VILLAGE,
Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!
I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)
Hi Theomese Fashion House,
Thank you so much for your thoughtful review! We’re thrilled to hear that Trendsi aligns with your mission of being a size-inclusive brand. It’s wonderful to know that Anya was able to assist you with your shipping setup and provide the support you needed.
We’re committed to being a reliable partner for your boutique, and we’re excited to see your brand thrive with us. If you have any more questions or need further assistance, don’t hesitate to reach out.
Thank you for choosing Trendsi!
Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.
Hi Hera,
Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. It’s great to know that our support team made the process smoother for you as you’re getting started with Trendsi.
If you have any more questions or need further assistance as you continue, feel free to reach out. We’re always here to help!
Thanks again for your kind words and for choosing Trendsi. Wishing you the best of luck with your business!
5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.
Hi LustMia,
Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.
Hi Just Be 72,
Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!
I had some confusion about a delivery, and the chat started right up and Joel was a big help! He helped me understand a few things I did not know since I am new to Shopify and Trendsi. I have been happy with the clothes, the shipping time is fine, and now the chat is great too. YAY
Hi Two Blessings Boutique,
Thank you for your fantastic review! We’re so glad to hear that Joel was able to assist you and clear up any confusion about your delivery. It’s great to know you’re enjoying the clothes and finding our shipping and chat support helpful.
If you have any more questions as you navigate Shopify and Trendsi, feel free to reach out anytime. We’re here to support you!
Besides loving how easy Trendsi integrates with Shopify and the ease of providing my customers quality goods and service, Harold helped me with an issue today regarding out of stock goods.
I didn't realize it was so easy and he was a great help.
Hi Kustom Image,
Thank you for sharing your experience! We’re so glad to hear that you love how Trendsi integrates with Shopify and that you’re providing your customers with quality goods and service.
It’s fantastic that Harold was able to help you with the out-of-stock issue and that you found the solution easy to implement. We’re proud to have team members like him!
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
I recently started my dropshipping store, and chose the Trendsi Shopify app to help me in this exciting( and sometimes overwhelming) journey. I have to say, the customer support provided by the representative today was exceptional! Huge shoutout to Anya from the Trendsi support team! I had a lot of questions, and she patiently answered each one providing me with the guidance I needed to feel confident moving forward.Thank you so much for all of your help today!
Hi Pink&Cute Boutique,
Thank you so much for your kind words! I’m thrilled to hear that you had a positive experience with Anya and that she was able to help you navigate your questions.
Starting a dropshipping store can indeed feel overwhelming, but it sounds like you’re off to a great start. If you have any more questions or need further assistance as you continue on this journey, please don’t hesitate to reach out. We’re here to support you!
Wishing you all the best with your store!
Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.
Hi The Finer Way,
Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!
We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution
I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!
Hi Dear Autumn,
Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!