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If more of the products were available to be shipped from your US warehouse that would be great. I like the idea of a quicker shipping time 2-5 days within the US. There are many nice Styles in plus size but majority of the products are being shipped from China, I don't want to risk having longer shipping times because it may result to losing money. I buy jewelry and accessories to resell on my Shopify store already. I would like to add clothing to my store by doing dropshipping before I commit to purchasing inventory. It's been a struggle for me to find nice styles/ good quality and fast shipping. times
Hi Shop Divas Closets,
Thanks so much for your review and feedback. Yes we will be adding more products with 2 - 5 business days shipping time and don't forget to check out our daily new drops from Monday to Friday. We understand your struggle and definitely want to help. We will encourage you to place some sample orders for products from our overseas warehouses and experience the shipping speed and product quality yourself.
Don't hesitate to reach out if you have any additional questions or feedback
I had a few questions and Maria helped me out a lot. I only gave 3 stars on the app only because the label process isn't ready so I can't select or brand products I'd like to sell. So, I can't rate the quality or performance of the app. The customer service was great though, 5 stars.
Hello Prime Defined,
Hey there! Thanks a bunch for your feedback! We're thrilled to hear Maria could assist you, and we truly appreciate your 5-star shoutout to our customer service team. We're actively working on improving the label process so you can brand and select products hassle-free. Stay tuned for updates, and we hope to earn that 5-star rating across the board soon! 🌟💪
Anya was awesome. She resolved our issue so quickly on a Sunday afternoon. I thought I would have to wait until the next day, but Anya was so knowledgeable and helpful, she was able to resolve our issue within a few minutes. Great service!
Hello southernsistersshoppe,
Thank you for your kind words! We're thrilled to hear about your positive experience with Anya. We're proud to have her on our team. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! ❤️
The high variety of different options of products this application has is phenomenal. Gretle with the live chat support was very helpful for the questions I had and answered them super quick. Quit looking around and download this app.
Hi, CEO Empire
Thank you so much for your review! We're so happy that you enjoy using Trendsi so far, and that you like our features! It is our mission to make life easy for online sellers to start selling, and we will do our best to offer you even better services in the future. Let us know if you have any questions or feedback, we're always happy to help.
Thom is amazing! Her responsiveness and speed in handling inquiries are impressive. She provides prompt and helpful assistance, making the entire process smooth and efficient. I highly recommended!
Hi SwimSultry,
Thank you for your positive feedback about Thom! It's great to hear that Thom has been responsive, speedy, and helpful in handling inquiries. Providing prompt and efficient assistance is certainly a valuable trait and it is one of our priorities. I'm glad to know that your experience with Thom has been smooth and efficient. Your recommendation speaks highly of Thom's abilities, and I'm sure Thom appreciates your kind words. If you have any more questions or need further assistance, feel free to ask! ❤️
i'm a little bit disappointed with the customer support i have been contacting them for 1 week regarding an order that have been in the processing stage for 12 days and every time they keep asking me to wait 24 hours and i have no idea what is happening to my order not sure if i will keep using this app
Hi, Blak Wardrob
We're truly sorry to learn that our app fell short of your expectations, resulting in a 1-star review. We value your feedback and appreciate your willingness to share your experience. Our team is committed to resolving any issues and ensuring customer satisfaction.
Chette was great in helping to answer my questions. She came onto the app quickly and looked for the information to answer my questions. I just recently started using Trendsi but so far I'm really loving it to increase revenue to my store. I was almost ready to give up on my tiny online store before using Trendsi. Thanks Trendsi and Chette for great service.
Hi, Fashionista Express LLC
We appreciate your heavenly review and we are so glad to know that we make the hard parts of running a business easier for you so you can enjoy the fun parts! We will always be your trusted partner and can't wait to help you score more sales. We'll make sure to pass along the compliments to Chette and please reach out anytime if you need help! Welcome to Trendsi 💛
I didn't know how to set up shipping and Raymart was extremely helpful. He explained how to set it up step by step. Thanks so much.
Hi, Giggle Bean Children's Boutique
Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
I am absolutely thrilled that ive discovered this app . The clothes are beautiiful and am exited to start working with them immediately
Hi, Emit Ankhful
We are so happy to hear that you are enjoying our app. Please do not hesitate to reach out again if you need help!
Lee was great and very helpful with the issue I was having. Took less then 5 minutes and we were good to go. Thank You!
Hi, shopubiowa
We appreciate your fabulous review and we're so glad Lee helped you. We are here to see you win so please continue to reach out to the team for any help needed. We are available 24/7!