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I like the options for USA brands and the quality checks they perform. I do think that there is room to improve, but its a young company, so its expected for there to be kinks to work out.
I have chatted with customer service several times, today it was Gretle, and as always she was quick with her response and help to clarify a few things for me.
Hi, The Strawberry Finch
We are so happy to hear that Gretle was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
May was so helpful. I accidently placed order before I was finished and she was able to cancel my order right away. Highly recommend this company. The app on my phone crashes often but on my desktop it is amazing.
Hi Foxy Lou's Boutique,
Thank you so much for this feedback! Your input on our app is definitely a concern we want to look more into. We will be in touch to get more details. Thank you!
Thank your for helping me, I found the best fashion supplier and products source, Allan help me a lot so thank you again
Hello BEAUTY COSMOTICS SHOP
You're welcome! We're glad to hear that you found a reliable fashion supplier and product source with Trendsi. It's great to hear that Allan was able to help you as well. If you have any more questions or need further assistance, feel free to ask. Good luck with your fashion endeavors! ❤️
I had a question about Trensi and Raymart was quick to answer and give me the information I needed.
Hi, LakeAveCollection
Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.
I am new to Trendsi, and so far I am pleased. I love the customer service that I received from Gretle. She responded in a timely fashion, was able to answer my questions. Thank you Gretle!!!
Hi Designs By Blyss,
Thank you so much for taking the time to leave us a review. We welcome all feedback and we are so glad that Gretle was able to provide you the assistance that you deserved. 💛
I found Trendsi by searching on Goggle for a Drop Shipping company and it was easy to setup because they had step by step instructions. I had a questions about my app and Lee from Trendsi advised me to setup a Store with Trendsi said to set it up on Shopify. For my questions she did answer them as I needed so now I am using Shopify to sell Trendsi clothing.
Hi, T M J & J FASHIONS
We are so grateful for your feedback and glad that Lee assisted you with the gold standards we have set for our Customer Support team. Please continue to reach out if you need help! We are available 24/7 💛
I just started using Trendsi. The app is easy to navigate and the customer service is great. Angelo was polite and quick to verify information. Thanks Trendsi
Hi Blue 7 Apparel,
Thanks a lot for your review! It's our mission to help online sellers grow their business, and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.
I placed my first order yesterday. The support team agent Gretle responded quickly to address and issue with the customers address. So far so good. I’m still waiting on the tracking number though. So we shall see.
Hi, Shop-Majesty
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for review and we encourage you to reach out anytime you need help!
This is my first time using Trendsi since I've downloaded the app, I had questions and Maria helped me immediately. Great customer service. I'd recommend this shop, especially for U.S. fast shipping.
Hi Can A Girl Catch A Break Chic Boutique LLC,
Thank you very much for taking the time to write us a review. We appreciate you sharing your experience with us. I have to tell you, your kind words definitely made our day! Please feel welcome to reach out again for any help needed!
I chatted with a representative regarding SKU numbers. The represented was efficient, clear, and concise with her answer. Thank you Czar!
Hi Mzee Fashion,
Thank you for sharing your positive experience! We're delighted to hear that our representative was able to assist you efficiently and provide clear information. We appreciate your kind words! If you have any more questions or need further assistance, feel free to reach out. Have a great day! ❤️