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I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.
Hi We Sell Fashion,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Joel was able to assist you so effectively and that you found his answers clear and helpful. It’s fantastic to know that you have a good understanding of what to do next!
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.
We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
I haven't really used the service yet. I am just getting started. I needed some help from customer service though, and Joel was a huge help. He was quick to respond, and he solved my issue quickly. He also answered all of my questions and made the customer service chat easy. Thank you, Joel!
Hi Jewl Essence,LLC,
Thank you for sharing your experience! We’re thrilled to hear that Joel was able to assist you effectively as you’re just getting started. Providing quick and helpful support is our priority, and it’s great to know he made the process easy for you.
If you have any more questions or need assistance as you continue setting up, feel free to reach out. We’re here to help!
I love Trendsi and their products. So easy to use. I had some issues syncing products and I was communicating with Raymart through email and he was the best. He was so patient with me and really helped me understand the issues I was having, and helped me correct them. Thank you again Raymart!
Hi Effies Finds,
Thank you for your fantastic review! We’re thrilled to hear that you love Trendsi and find our products easy to use. It’s great to know that Raymart provided such helpful support and made the syncing process clearer for you.
If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!
I have been very pleased with my drop shipping experience using Trendsi. I think they have a wonderful variety of clothing and accessories that I can either purchase for my store, or dropship. It allows me to build a wonderful website and pay for merchandise as I sell it.
I also want to brag on my customer service support representative Harold. He answers me quickly anytime I have an issue and works diligently to solve my problem no matter what it is. Thank you, Harold! Good job! I appreciate your help.
Hi Blueberi Boutique,
Thank you so much for your kind words! We’re thrilled to hear that you’re pleased with your dropshipping experience and that our variety of clothing and accessories is helping you build your website effectively.
I’m also glad to hear that Harold has been providing you with quick and diligent support. He truly embodies our commitment to excellent customer service! I’ll be sure to pass along your compliments to him.
If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
I always have a great experience when I have to reach out to Trendsi. Today I had the pleasure to talk with Joel. He was amazing and was able to help me with my inquiry for my customer.
Hi Bright N Beautiful Boutique
Thank you for your kind words! We’re so happy to hear that you consistently have a great experience with Trendsi. 🎉 Joel is indeed fantastic, and we’re glad he could assist you with your inquiry. Your satisfaction is our priority, and we’re always here to help!
Looking forward to supporting you again soon! 😊
I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.
Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.
Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Hi Royal Tiazsjuah,
Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism.
We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you again for your kind words!
I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!
Hi Trueblood collective,
Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!
Harold provided fantastic customer service when I needed help with damaged items that my customer received. Harold was very kind and very informative to help me get the issue resolved.
Hi Kvlture Style & Beauty Boutique,
Thank you so much for sharing your experience! We're so glad to hear that Harold was able to assist you in resolving the issue with your damaged items. We take pride in offering top-notch customer service, and it's wonderful to know that Harold’s kindness and expertise made a positive impact.
Your satisfaction is incredibly important to us, and we’re always here to help if you need anything further. If you have any more questions or concerns, please don’t hesitate to reach out.
Thanks again for your feedback and for choosing us!
The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.
Hi Phashion-De-Luxe,
Thank you so much for your kind words! 🌟 We're thrilled to hear that Harold provided you with top-notch support. Your feedback means a lot to us, and we look forward to hearing your thoughts on the app when you're ready. If you need anything else in the meantime, just let us know!