Avaliações (3.731)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de dezembro de 2022

I spoke with Angelo on the chat feature and had my issue resolved in less than 5 minutes. Very helpful! I am excited to use this company to boost my business.

The Practical Pearl Boutique
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 31 de dezembro de 2022

Hi, The Practical Pearl Boutique

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Angelo and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

Data de edição: 17 de maio de 2022

OMG! I'm here hoping more people use the app so we can get a larger variety of products because so far I am very impressed with this company. Pros:
*The app is so easy to use, the photos and descriptions are all very detailed and great quality. *They update my shop immediately when stock changes as well as send an email notification.
*Shipping is relatively fast. *Customer support is outstanding. One of my sold products was out of stock and they not only contacted me with options to replace it but recognized it was a set piece to another ordered product and offered to replace the whole thing with another color. *One of the products my customer ordered didn't pass quality check and they sent me an email notifying me and that they'd have a new one ready to ship in a few days. Cons:
*I can only add the products to one collection from the app so I have to go back into my shop to add it to other collections. This is especially challenging when I work from my phone because Shopify doesn't let me update the collections either.
*Still slightly limited options in the handbags, shoes, middle aged kids and accessories collections. I'd also love to see men's' apparel someday soon. I haven't received the products yet to review packaging/etc., but so far I am so impressed. I have run my boutique from home for 3 years and I scaled beyond my own capabilities. It was dropship or huge overhead costs associated with opening a warehouse and hiring staff. I am so glad I went with dropship. My customers have more options and I have less stress. I had some issues with setting up my shipping and Gretle provided outstanding and quick support. Thank you.

P.FLWD
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 31 de dezembro de 2021

Hi P.FLWD,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our team is so glad to have you onboard and as we continue to grow, we will definitely work hard to be better and better. 💛

We do everything we can to create a seamless experience with all the help you need so that you will be a lifelong customer of ours. We want you to know that we heard you, and we are listening! Reach out to our team any time for any questions, suggestions or help needed. 💛

22 de março de 2023

Angelo was great with all the questions I had today. He was very knowledgable and helpful. Thanks for the great customer service.

Blissful Lane
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 25 de março de 2023

Hi, Blissful Lane

We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions ❤️

30 de agosto de 2023

BY FAR the best dropshipping experience on the web. Trendsi not only has fantastic product imaging, a consistent drop schedule and personalized branded packaging, but their support team is amazing. I interact regularly with their support people and they are always quick, kind and extremely helpful which is not the case with most retailers! Special kudos to Dave for always answering my odd and specific questions SO QUICKLY so I can get back to selling! Love Trendsi!

Threads With Intention
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 1 de setembro de 2023

Hello Threads With Intention,

Thank you so much for your glowing review! We're thrilled to hear that you've had the best dropshipping experience with Trendsi. Our team takes pride in providing excellent product imaging, a reliable drop schedule, and personalized branded packaging. We're especially proud of our support team, and it's wonderful to know that Dave has been so quick, kind, and helpful in addressing your specific questions. We appreciate your business and look forward to helping you succeed in your selling endeavors. Thanks for choosing Trendsi! 🚀 #HappyDropshipping

27 de novembro de 2022

Such an awesome service and Gretle was amazing assisting me with any questions I had along the way :)

UtmostAttire
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 30 de novembro de 2022

Hi, UtmostAttire

We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

Data de edição: 3 de julho de 2023

A quick review after my conversations with Allan and Gretle from Trendsi Customer Support. It's not the first time I have had questions and I must say that the customer support is always fast and very very helpful.

Pimamour
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 21 de abril de 2023

Hi, Pimamour

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

7 de setembro de 2021

Truly the only dropshipping app I ever use. Super easy to setup and use. Lots of amazing products every week. And honestly, the best support. I've never had any issues with my orders until today. Lee responded and fixed my problem right away. There is also a free Facebook support group which is AMAZING!

La Sirena Boutique
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 10 de setembro de 2021

Hi La Sirena Boutique,

We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.

19 de agosto de 2022

Greetings, I spoke with Gretle, who help me with converting a mailing label to 4x6 for 8.5x something. Gretle put up with my lack of tech experience. Thank you very much

The Eclectic Place
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 23 de agosto de 2022

Hi, The Eclectic Place

We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

17 de abril de 2023

Trendsi has the best customer service. In one day, I solved two issues with Angelo and Mary helping me tremendously. I am so impressed with their fast response. Highly recommend this app!

Las Cositas Shop
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 18 de abril de 2023

Hi Las Cositas Shop,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

13 de novembro de 2022

There's no better customer service than Trendsi, hands down! Special shout-out to Gretle from the customer service department for incredible service recently. There is even a facebook group for questions, support, and updates. Love Trendsi!

Remote Loungewear
Estados Unidos
Mais de 1 ano usando o app
ShopSocial, Inc. deixou uma resposta 29 de novembro de 2022

Hi, Remote Loungewear

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!