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Hello! I reached out and spoke with a lady named Gretle . She was super helpful and I appreciated it:)
Hi, Londons Look Boutique
We LOVE everything about your review and we'll make sure your kind words will reach Gretle! Pop by our customer support any time if you have questions, comments, or need help. We are available 24/7! 💛
Wow! Excelente customer service, I love this application. Allan was so kind, he know what he is doing. Thank you so much
Trendsi is a great app and great dropshipping service! They grew a lot in just 2 years and with that comes growing pains. They have tried their best to improve and address any issues. You're never going to find a perfect dropshipper/supplier because everyone has different needs and preferences. I really like the inventory sync with my store and the variety of products. The fashion is up to date and the pricing is good overall! Customer service is wonderful, especially Gretle!!!
Lee at Trendsi provided exceptional customer service. She was highly responsive, knowledgeable, and effective in solving my issue. Lee's courteous and friendly approach, along with their timely updates and follow-up, made the entire experience outstanding. I highly recommend their service.
Hello Zaznzip
Thank you for your glowing review! We're thrilled to hear that Lee provided you with exceptional customer service, and that she was highly responsive, knowledgeable, and effective in resolving your issue.
Lee's courteous and friendly approach, as well as the timely updates and follow-up, truly exemplify the kind of service we aim to provide. We greatly appreciate your recommendation and are here to assist you whenever you need. If you have more questions or require further support in the future, please don't hesitate to reach out. Your satisfaction is our priority!
Angelo, was very kind and helpful. He was quick to respond and answer all my questions. I'm new to drop shipping and had a few questions.
Update: Talked with Angelo again! He gets the job done fast!
This time I got Mary -- Mary was very helpful and answered my questions quickly and accurately. I feel great about being able to reach out to a Trendsi staff member for help - they're always there!!
My initial experience has been great! Within less than a minute of opening a chat, Allan responded. He walked me thru each step and with detailed instruction, had my issue resolved within minutes. Thanks Allan!
Once again - excellent service from Trendsi. Gretle was a big help -- very quick and polite -- asking if I needed anything else. So happy with Trendsi and this time, Gretle! Thanks!
I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Raymart was very helpful. I really appreciate the quick response and the prompt and professional service.
Hello CONEC Boutique,
I'm glad to hear that you had a positive experience with our customer service and that your needs were addressed promptly and professionally by Raymart. If you have any further questions or concerns, feel free to ask and we will do our best to help you.
Thank you for the quick response! I greatly appreciate it Hazel!!!!! Keep up the great work!!!!!!!!!!!!
Hi, Darby's Boutique
We appreciate your kind words, it means a lot to us ❤️. We will make sure to pass along the compliments to Hazel and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Such a great app! I have spoken with Chette and she's amazing at customer service and always so helpful!! I always have a ton of questions and customer service is always very patient. I really appreciate the very detailed descriptions and the ease of set up.