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full transparency, i just started using Trendsi today. However it's clear that they have a great selection and beautiful layout that's simple to use.. Also important, my first experiences with customer support went great thanks to Charles and than Lorie. Thanks for the swift replies and answers to my questions.
Hi Yazzi,
Thank you so much for your feedback! 🌟 We’re delighted to hear that you’re enjoying Trendsi’s selection and layout, and that your initial experience with our customer support team has been great.
Charles and Lorie will be thrilled to hear your kind words about their swift and helpful assistance. We’re committed to making sure you have a seamless experience with us, and it’s wonderful to know that we’re off to a good start.
If you have any more questions or need further assistance as you continue using Trendsi, please don’t hesitate to reach out. Thanks again for your support and for sharing your positive experience!
Anya was very helpful
Hi Prime Pickleball LLC,
Thank you so much for the awesome feedback! We're so glad to hear that Anya was able to help you! She truly goes above and beyond to assist, and we're excited to know her efforts made a difference. Keep those questions coming – we're always here to help!
Chette was so helpful and given me sufficient information regarding my question.
Hi Dreamthreads,
Thank you for your kind feedback! I'm so glad to hear that Chette was able to assist you effectively. If you have any more questions, feel free to reach out!
Anya was great-she answered all of my questions! Quick response! I love Trendsi
Ingrid was and is Awesome, this only thing I'm wondering is why all the products say sold out after I add them to my Shopify.
Praying it works out, if it does I won't look anywhere else for products!!
That so far is my only concern.
Three Crosses Gift Shop
Thanks again Ingrid- looking forward to
working more with you
Hi Three Crosses Gift Shop,
Thank you so much for the kind words! 😊 We’re thrilled to hear Ingrid was awesome in assisting you. Regarding the “sold out” issue, I’m sorry for any inconvenience this has caused. It’s possible that the products are syncing incorrectly or there may be a delay in stock updates.
I’ll ensure this issue is escalated to our team so we can resolve it quickly for you. Please keep an eye out for updates, and don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help and make sure everything works smoothly for you!
Thanks again for your patience and support. Looking forward to working with you more!
I was experiencing issues with product stock depletion in my store, but it turned out to be just a missing configuration setting. I reached out to customer service, and Anya helped me resolve it quickly and easily. The whole process was smooth and efficient, and I’m very grateful for the help. Thank you, Anya❤!
Hi QUICKTEES,
Thank you so much for the fantastic feedback! We're thrilled to hear that Anya was able to guide you through the process and make everything seamless for you. We take pride in providing excellent customer service, and it’s wonderful to know that Anya’s support made a positive impact.
We truly appreciate your kind words, and I’ll be sure to pass them along to Anya — she’ll be so happy to hear it! If you ever need anything else or have further questions, please don’t hesitate to reach out.
Thanks again for your support!
I was stuck with trying to figure out why items were showing sold out
Joel got right to it and directed me to the right section. Went step by step
Hi Elemental Wear,
Thank you for sharing your experience! I’m glad to hear that Joel was able to help you resolve the issue with the sold-out items and guide you through the process step by step. It’s great to know that his support made a difference.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure everything runs smoothly for you. Thanks again for your feedback!
Thank you Lorie for all your help! Great company and I love working with them!
Hi Sun of the Beach Boutique,
Thank you for your kind words! I’m really glad to hear that you’re enjoying your experience with the company and that my help has been valuable to you. It’s great to work with such a dedicated and positive team member like you. If you ever need anything else or have further feedback, feel free to reach out.
I can't express enough how amazing my experience with Chette has been! From the moment we connected, she demonstrated a level of professionalism and dedication that is truly rare to find. Chette is incredibly knowledgeable and always goes above and beyond to ensure that every detail is perfectly handled. Her guidance and support have been invaluable, and I am continually impressed by her promptness and thoroughness in addressing any concerns.
Not only is she incredibly efficient, but she also adds a personal touch that makes working with her an absolute pleasure. Chette is a true gem, and I feel fortunate to have her on my side. Thank you, Chette, for being such an outstanding partner!
Hi Laazaar,
Wow, thank you so much for the incredible feedback! 🌟 We’re absolutely thrilled to hear about your amazing experience with Chette. It’s wonderful to know that her professionalism, dedication, and personal touch have made such a positive impact on your experience.
Chette truly is a gem, and it’s heartwarming to hear that her knowledge, efficiency, and support have exceeded your expectations. We’ll make sure to pass along your kind words—she’ll be thrilled to know how much her efforts are appreciated!
Thank you for sharing your experience and for your kind words about Chette. We’re grateful to have you as a valued partner and look forward to continuing to support you!
The app is very easy to use and navigate.
Hi THE CLOTHING FACTORY,
Thank you so much for the great feedback! We're so happy to hear that you find the app easy to use and navigate. We put a lot of effort into making the experience smooth, so it's awesome to know it's working well for you. If you have any suggestions or need assistance, feel free to reach out anytime!