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Fantastic Customer Service I recently contacted Customer Service by chat and was connected with Lorie, who was extremely helpful. Answered all my questions with patience and truly seemed to want to help.
I contacted support again since I am new to this I had questions and Mary was able to help me understand the process. She was very helpful and polite. Thank you Mary!
Third time is a charm when I contacted support with a question on a recent order and was able to connect with Gretle who was extremely helpful. They were super nice and I felt they were truly concerned about my customers order and wanted to help, After a brief hold Gretle was back in the chat with me to update me on the status of the order. Thanks for your help It was appreciated. Loving Trendsi right now.
Hi, Pajama Monkey
We are so happy to hear that Lorie was able to provide great service. Our goal at Trendsi to not only to provide quality products, fast shipping, and good prices but also great customer service. Please reach out to our 24/7 support team whenever you need help!
Anya was super Helpful. I had questions about, labels, packaging and the Live Sales studios and she gave me the deets. Thanks so much. I'm looking forward to growing a quality fashion company teamed up with Trendsi. <3
Hello Prevelli,
That's fantastic to hear! We're thrilled that Anya provided you with all the information you needed. We're just as excited to have you on board and can't wait to see your fashion company flourish with Trendsi! If you have any more questions or need further assistance, feel free to reach out. Here's to a successful partnership! 💃🎉 #TeamTrendsi 👗💼💖
Anya helped answer my questions about tracking numbers to improve my customer satisfaction. This platform has been seamlessly integrated into my store and I love the products so far!
Hi, Altaira Boutique LLC
Anya really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
Gretle was so amazing in assisting me with the questions i needed answered! Her outstanding customer serivce is beyond superior! I love the help i received. It was very detailed to the point. I love that they are 24/7 customer serivce.
Hi Designfaithcollective,
Your kind review certainly made our day and we'll be sure to pass along the compliments to Gretle. User experience is VERY important to us, so we are so happy to hear that the set up was easy. Please contact us again for any questions, we are available 24/7! 💛
Chette, you're the best! Thank you for your time, patience, and knowledge in walking me through setting up my TikTok Shop. You made it super easy by adding screenshots for me to use. Thanks for your help, the issue was fixed in minutes!
I received another great assistance today from Dave. Fast response and answered my question swiftly. Thank you!
Another excellent customer service and fast response from Anya. Thank you very much for helping me out.
Prompt and awesome customer service response. Thank you Mary for being very helpful with responding to my question. Looking forward to doing more business with Trendsi!
Hi Loulou Boutique,
Thank you for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that Mary provided you with prompt and awesome customer service. At Trendsi, we strive to provide the highest level of service and we are delighted that we have met your expectations. We appreciate your business and we look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for your patronage and we wish you a wonderful day ahead! ❤️
Anya was of great assistance. She was precise and quick with her replies.
Hello Arrayl,
That's fantastic to hear! We're thrilled Anya could provide you with such efficient and accurate assistance. Thank you for taking the time to share your positive experience! If you ever need help again, don't hesitate to reach out.
I was confused how the app worked but after reaching out to Trendsi, the customer service rep was a big help with explaining everything.
Hi Versatile Boutique,
Thanks a lot for your review and this means a lot to us. We are very happy that we could help and we encourage you to reach out to our 24/7 customer support for any questions or feedback.
Excellent customer service!!! They answered my questions instantly in a very professional and friendly way. I am very satisfied.
HI Shapewear Parlor,
Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help! ❤️
Thank you ALLAN for your help today!! You answered my questions quickly and very easy to talk with!
Hello The Plucky Bulldog,
Hey there! 🌟 Thank you so much for your kind words! We're thrilled to hear that ALLAN provided you with quick and easy answers. If you have any more questions, don't hesitate to reach out. We're here to help! 💪
allan is Very helpful, he helped me out fast, and he was Understanding, I love this app and the customer service
Hi, leolanda2121
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review!